Rimini Street offers support services for a wide range of PeopleSoft applications and releases, from older 7.x client/server releases through 8.x and 9.x Internet architecture releases, including all major product lines.
From application and customization fixes to tax, legal, and regulatory updates and beyond, every PeopleSoft Rimini Street client receives personalized service from their primary support engineer and behind-the-scenes engineering experts with 24/7/365 support with guaranteed 30 minute or less response time.
PeopleSoft applications are widely considered to be the most highly functional and usable enterprise applications ever built, so it’s no surprise that customers want to run their stable PeopleSoft systems for as long as possible.
With the most experienced team in the industry, Rimini Street helps PeopleSoft licensees maximize their system investment by helping them run for 10 years or more while saving 50 percent or more in annual maintenance fees as compared to Oracle Annual Support. The Rimini Street team includes functional and technical experts from PeopleSoft and partner organizations dedicated to providing the best support experience possible.
Rimini Street offers PeopleSoft licensees the ability to remain on their current, stable releases through the next decade and beyond without any required upgrades. Rimini Street clients save at least 50 percent on annual support costs compared to Oracle Annual Support, enjoy a more responsive level of service, and maximize the return on their current system investment.
Oracle is terminating Premier Support for several major software releases in 2010 and 2011, impacting hundreds of PeopleSoft licensees. Every PeopleSoft licensee should understand their current release levels and maintenance renewal dates to ensure full support for critical issues and tax, legal and regulatory updates, and to avoid paying penalty fees. Rimini Street experts are available to answer your PeopleSoft support questions—contact us.
“With Rimini Street’s support program, we have been able to extend the life of our current PeopleSoft releases, avoiding unnecessary and costly product upgrades.”
John Hintz
Vice President of Information Technologies
Hastings Entertainment
“Rimini Street has proven to be extremely responsive and thorough in the development and delivery of our tax and regulatory updates… and offers a level of personalized support for our tax and regulatory updates that was lacking from our previous provider.”
Michael Mills
Manager of Global HR systems
Remy International