Engineer-led software support from Siebel experts
Your Oracle Siebel applications are robust and proven, just right for customer engagement and for supporting your digital transformation. Maintain control of your IT roadmap as you reduce your total cost of ownership (TCO) with Rimini Support™ for Siebel.
Rimini Support delivers significant savings so you can reallocate funds from your current budget to innovation. Our Siebel CRM specialists can fully support your Siebel release — including all customizations and all tax, legal, and regulatory updates for over 160 countries — for 15+ more years from the time you switch to us, with no unnecessary upgrades or updates.
Our Primary Support Engineers, who average 20+ years of experience, lead our 24/7/365 global, follow-the-sun support. And while we guarantee a response time of 10 minutes for critical P1 issues, our actual average response time is less than 2 minutes for P1 and P2 issues.
Our responsive, comprehensive support for Siebel CRM can help you:
- achieve your financial, operational, and strategic goals
- extract greater value from your IT investments
- proactively secure your enterprise software ecosystem
- create meaningful customer experiences
- streamline and automate business processes
savings on total support costs
full-time staff engineers across 17 countries
average response time for critical P1 and P2 issues
overall average client satisfaction rating
Managed support services for Siebel free your IT team for critical strategic priorities
With Rimini Manage™ for Oracle, we can take on your day-to-day IT service management with efficiency and expertise. We have extensive experience in complex software and can manage your Siebel applications, improve operational productivity, reduce complexity, and help fill IT skills gaps.
The benefits of Rimini Manage™ for Oracle include:
- an always-on global network of expert software engineers
- an unlimited ticket model from a broad catalog of services
- human-first expertise empowered by AI service insight and automation
- root cause analysis to prevent incident recurrence
- reduced project backlogs and fast incident resolution
- predictable billing

Benefits of partnering with Rimini Street
Gain more value from Siebel support
Extend the life of Siebel
Innovate around existing systems
Enable business stakeholders
Siebel product lines we support
With Rimini Support, you can keep your existing Siebel application modules and release updates, even if you have not deployed them yet. You can then implement modules and updates on your own schedule to meet your specific business needs and timing. Our support for Siebel CRM includes:
Siebel Sales
Siebel Service
Siebel Call Center
Siebel Financial Services
Siebel Communications, Media, and Energy
Siebel Loyalty
Rimini Street supports Siebel releases 6.X and later including all Siebel modules.
Featured clients


The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
– Eric Kamara General Manager of Platform Services

When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
– Cho Yeon-Jeong ERP IT Team, Manager

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
– Imre Szabo Group ICT ManagerRimini ONE™
Rimini Street provides end-to-end solutions for Oracle Siebel: integrated application and database support, software security, managed services, and professional services from ONE single, trusted partner.

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How can Rimini Support for Siebel help you meet your goals?