Free up resources to further advance the education of future leaders
The education industry is in disruption, with remote learning thrust to the forefront and the long-term future of conventional, on-campus programs not yet known. Rimini Street independent, third-party support services and comprehensive support solutions help educators save considerable IT funds which can then be used to continue advancing the educational mission through investment in digital transformation.
Redirect funds to continue commitment to educational attainment
Keeping education standards high while reducing overall spend can be challenging. Traditional student and enrollment models — and delivery systems — continue to shift, making it increasingly important to manage institutional IT investments in learning equitably and effectively. Rimini Street enterprise software services and application support expertise for the education industry can substantially reduce costs, free up resources, and help institutions from K-12 to higher education continue to focus on student achievement and educational attainment.
Receive superior support for education software, avoid unnecessary upgrades
Rimini Street education clients avoid expensive and disruptive upgrades to mission-critical applications through guaranteed support of the current ERP implementation for at least 15 years. Engineer-led support for custom code and tailored tax, legal, and regulatory updates are included at no additional cost, so more budget dollars and IT staff can be focused on helping students achieve academic excellence.
Gain flexibility, adaptability, and agility with expert support services
Complacency and reactive efforts can leave institutions behind in today’s challenging and ever-evolving education marketplace. Flexibility, adaptability, and strategic planning will be led by IT, and maximizing innovation opportunities is key to success. Rimini Street helps education clients liberate resources for higher-purpose technology endeavors through expert, efficient application support. To date, many global educational institutions from K-12 to higher education have directed savings from Rimini Street third-party support to essential strategic initiatives.
Industry solutions
Oracle Database
The one-stop shop for support for Oracle Database
SAP
Maintain the current stable and mature SAP implementation
Oracle E-Business Suite
Experience ultra-responsive support for Oracle EBS products
Application Management Services
Integrated AMS for SAP or Oracle applications plus ERP software support
Why Rimini Street
Rimini Street is a trusted partner to organizations in the education industry, with deep expertise in meeting their unique needs. Engineer-led, unified software support services delivered through a single-provider model have helped schools and universities save significantly, enabling them to reallocate significant sums from their IT budgets to higher order educational priorities.
Better model
Schools and universities cannot afford disruption to mission-critical systems. Rimini Street delivers ultra-responsive application support including security services and the resolution of interoperability conflicts that may arise from changes to the educational technology stack. An unwavering focus on client success has earned Rimini Street an overall 4.9/5.0 client satisfaction rating.
Better people
Rimini Street has specialists on the front line who understand education industry software. Primary Support Engineers (PSEs) lead the way, backed by experts who average 15 years of professional experience. All clients receive personalized, tailored, high-touch service with a guaranteed 15-minute response time for critical issues.
Better outcomes
Every dollar in the IT budget is treasured in the education industry. Rimini Street clients save 50% on annual support fees and up to 90% on total support costs, making funds available to help minimize the impact of budget cuts, retain key staff members, and keep critical programs funded.
Featured clients
Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”
– Kevin Khoo CIO
Rimini Street took the time to understand our business needs and proposed a tailored solution to reduce our cost and improve our Oracle and SAP system operations. With Rimini Support™, we expect to reduce Oracle and SAP maintenance costs and leverage this budget to our IT infrastructure management. ”
– JinCheol Yoon Head of Digital Support Office
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
Additional resources
The University of Auckland supports 1,200 applications and more than 5,000 staff with its ERP solution, but wanted to reposition its ongoing support and maintenance expenses into funding initiatives for growth. Find out how the organisation managed to do so by switching to Rimini Street for its support and maintenance requirements.
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