Do ERP Systems and Saab Cars Share the Same Interoperability Issues?

Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.

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Join Rimini Street’s Director of Global Service Delivery, APAC, in a fireside chat to get a better understanding of how leading organisations are overcoming freeing human and financial capital with tighter IT budgets and market skills shortages, how technology leaders evaluate partners in order to deliver a seamless customer experience, plus hear about Rimini Street success stories and why these IT leaders are ahead of the game in uncertain times.

Many organisations are facing the same challenge: finding funds and capacity to accelerate innovation and digital transformation​. The landscape is constantly evolving, and IT departments face increased operating costs ​and limited capital, the loss of skills through the ‘great resignation’ and limited access to modern innovations. How are successful organisations managing the complexity and demands of their current enterprise software environments without compromising on their ambitions for the future? Join Rimini Street experts, Ronen Fox, Service Solution Architect, SAP, Anthony Griffin, Manager, Business Solutions Finance – EMEA and Gordon Smith, Director, SAP Applications Support for a practical guide to support and services for business-critical applications. They’ll provide real-world examples of the multitude of options available to you and show how you can take control of the journey your organisation is on. Get further insight into: SAP Roadmap: Your options for innovation: Focus on your business needs, maximise your current investment and accelerate your innovations. Move at your own pace and according to your priorities Smart Path Forward: Learn how to Optimise, Evolve and Transform your SAP applications to stay ahead of the curve and define the business of tomorrow Customisation: learn about the possibilities in application support for mission-critical code customisations that you’d never receive from software vendors Resourcing: the alternative to your vendor’s preventative maintenance services and how this can empower you to re-allocate IT resources to where you need them most Tax and Legal Compliance: How can you stay informed and help ensure compliance with every tax, legal and regulatory change in all your operational jurisdictions?

The Salesforce® talent shortage is real. There isn’t enough expertise to go around, and that’s creating significant challenges for businesses. Not only are organizations struggling to source Salesforce talent, but they’re also searching for the budget to fund the salaries that experienced Salesforce professionals command. The projected growth of the Salesforce economy and the leverage that Salesforce experts have in the job market predict even more challenging times ahead. What if you could: easily and seamlessly solve your Salesforce skills gap issues? clear the growing backlog of customer data and reporting projects? improve seller productivity and win rates? stay on top of new Salesforce features? Now you can. Meet six organizations that are leveraging Rimini Street managed services for Salesforce to close their skills gaps, help improve Salesforce ROI, and redeploy internal teams to more critical initiatives. Download the eBook for more insights.

SAP software is mission-critical and can be complex. The same can be said for SAP licensing which makes compliance difficult. Yet, being out of compliance can be an invitation for an audit which are an easy way for SAP to generate revenue at your expense and cause unwanted lock-ins. During this webinar you’ll learn smart ways to manage your SAP relationship, plus how to free your budget and liberate funds for innovation including digital transformation. Join this essential session as our experts explain how to respond to: SAP license negotiation strategies SAP audit triggers and tactics including Indirect Access Licensing questions when moving to third-party support Doug Gibson, Managing Partner at Invictus Partners along with James Ratcliffe, Service Solution Architect – SAP at Rimini Street will share guidance on SAP licensing as well as strategies to reduce your SAP support costs, free up resources and focus on your business initiatives.

Many SAP licensees, even after paying their annual support invoices, still endure hours of self-support on customisations, chasing down support tickets and inflexible vendor roadmaps resulting in drained resources that could otherwise be deployed on projects to drive innovation. There’s a better way. Hear how T-Mobile optimised resources, filled skills gaps, and deployed their team towards bigger initiatives. Find out how to migrate to next-gen systems on your timetable instead of SAP’s — as well as how to address current SAP trends. It’s 10 minutes well spent. Watch now.

Finding budget for digital transformation in the energy and utilities sector is a big problem. According to Gartner, about 90% of IT budget is spent on ongoing operations and enhancement costs, leaving only 10% for transformation and sustainability efforts. But there are creative solutions. Watch this virtual thought leadership webinar to gain insights on funding transformation in the utilities and energy arenas. The expert panelists dove into ways to shift resources, attract new talent, and quickly adapt to new changes in the industry.

What happens when organizations trade self-supporting enterprise software for comprehensive, independent third-party support? In the report, Taking the Smart Path: A Comprehensive ROI Analysis of Rimini Street Enterprise Software Services, 200 Rimini Street clients were surveyed on the benefits they’ve gained from moving to an independent, third-party support provider. The report covers the following topics: An overview of the state of vendor software support models and their impact on growth and innovation Takeaways from IT leaders for IT leaders around the decision to adopt an independent support model and advice on building a business case Detailed financial analysis of benefits gained by choosing independent support over the software vendor support Complete the form to download your complimentary copy of Taking the Smart Path: A Comprehensive ROI Analysis of Rimini Street Enterprise Software Services

What happens when organizations trade self-supporting enterprise software for comprehensive, independent third-party support? In the report, Taking the Smart Path: A Comprehensive ROI Analysis of Rimini Street Enterprise Software Services, 200 Rimini Street clients were surveyed on the benefits they’ve gained from moving to an independent, third-party support provider. The report covers the following topics: An overview of the state of vendor software support models and their impact on growth and innovation Takeaways from IT leaders for IT leaders around the decision to adopt an independent support model and advice on building a business case Detailed financial analysis of benefits gained by choosing independent support over the software vendor support Complete the form to download your complimentary copy of Taking the Smart Path: A Comprehensive ROI Analysis of Rimini Street Enterprise Software Services

The IT skills gap and global technology talent shortage are real. Companies large and small around the world are feeling the effects. The unprecedented pandemic-generated demand for cloud-based services, the Great Retirement of workers skilled in legacy systems, and employee retention issues are all contributing factors. IT professionals who have their choice of job opportunities with new technologies or a clearer path to career growth are leaving to take them. What if you could: easily and seamlessly fill IT skills gaps or tech talent shortages in your organization? end the search for just the right resources to maintain your specific applications and databases? gain access to a broad and deep team of global technology experts? retain your IT experts and keep them energized and engaged on visible, innovative projects for the business? Now you can. Meet six organizations that have leveraged Rimini Street’s comprehensive software support services to address IT skills gaps and tech talent shortages, freeing up their own teams for high-priority digital transformation initiatives. To learn more, download the eBook.

Many SAP licensees, even after paying their annual support invoices, still endure hours of self-support on customizations, chasing down support tickets and inflexible vendor roadmaps resulting in drained resources that could otherwise be deployed on projects to drive innovation. There’s a better way. Hear how T-Mobile optimized resources, filled skills gaps, and deployed their team towards bigger initiatives. Find out how to migrate to next-gen systems on your timetable instead of SAP’s — as well as how to address current SAP trends. It’s 10 minutes well spent. Watch now.

During times of disruption, companies within the Gulf Cooperation Council (GCC) countries that innovate and proactively invest in their own future can emerge stronger on the other side. How are CTOs and CIOs leading the charge to meet their 2022 objectives in a business landscape that included a global pandemic and economic and political uncertainty? What is the role — and priority — of technology in combating disruption for organisations with GCC countries? What are IT leaders’ feelings towards digital transformation and the cloud? What are their top IT initiatives for 2022? In this report sponsored by Rimini Street, Censuswide reveals results of its GCC region IT buyer sentiment survey covering industries including Telecoms, Financial Services, Oil and Gas, Retail, Manufacturing. They provide insights on those questions and more, including: What types of initiatives would IT leaders like to see more of in 2022? What initiatives would IT leaders like to cancel in 2022? What are the biggest challenges being faced when trying to meet digital transformation objectives? What are IT leaders’ plans, if any, for cloud migration? What % feel positively about their enterprise application vendor’s cloud offering? What % are looking to move to an opensource database? What % are dissatisfied with their enterprise application vendor support and why? Assess how your organisation stacks up — and your progress on digital transformation — by downloading the report today.

Your current ERP system — the backbone of the organization — is running smoothly now. But what happens when it breaks? Do you have experienced staff to get it back up and running with minimal downtime? Or are you caught in a cycle of continually sourcing expensive, temporary talent to meet critical software support needs when your IT experts retire? If you’re looking for a better solution — including proactive problem-solving and preventative maintenance for the long term — consider adding Rimini Street enterprise application management services (AMS) to your ERP support. If you’re new to Rimini Street, contact us to explore how unified support services can reduce your annual software support fees, managed services costs, and reliance on staff augmentation. Download this infographic for success metrics from organizations that are running robust existing systems and closing the IT skills gap with Rimini Street unified support.

Cloud is a dominant force in enterprise software today. Moving data and workloads to cloud-based environments can drive competitive advantage, particularly by helping enterprises meet changing customer demands and enable new processes. Despite their popularity, cloud systems may not be the optimal strategic solution for entire IT landscapes. In many cases, internally deployed, customized ERP systems are robust and highly-functional, and there is no business case to move them to the cloud. Creating a hybrid IT strategy then becomes a smart path to optimizing IT budgets, choosing best-of-breed SaaS solutions, and accelerating digital transformation. To help fund these hybrid IT solutions, many organizations are switching from software vendor support to independent, third-party support, saving up to 90% on total maintenance costs and redirecting scarce IT budget dollars to innovation. In this informative e-book, you’ll meet five Rimini Street clients that are executing a hybrid IT strategy facilitated by third-party support, reallocating savings to initiatives such as: Low-code application development New marketing programs Rollout of electronic data interchange (EDI) for e-commerce Development of a cloud-based information technology service management (ITSM) application Freeing up IT staff for new projects Find out more about the benefits of third-party support for hybrid IT solutions. Read this new eBook.

Many Oracle JD Edwards customers share the same concerns: they are getting less new value from Oracle today than they received in the past, and are caught in an expensive cycle of paying Oracle nearly 22% of the license fee per year in maintenance costs — essentially repurchasing their existing legacy software every five years. What has greatly impacted many JDE licensees is Oracle having no new major release on its roadmap for either JD Edwards World or JD Edwards EnterpriseOne, and only extending full support for the latest releases — until April 2025 for World A9.4 and until December 2031 for EnterpriseOne 9.2.1 Rather than developing major new releases, Oracle has instituted a continuous release strategy through enterprise software updates (ESUs), which may or may not include valuable, new functionality for individual licensees. Implementing the ESUs can be expensive and labor-intensive, consuming even more critical enterprise resources that are needed for growth, and forcing painful funding tradeoffs. Fortunately, Oracle JD Edwards customers can skip the ESUs, save up to 90% on total software maintenance costs, and drive digital transformation with Rimini Street third-party support. In this e-book, you’ll meet five JDE licensees who regained control of their IT roadmaps by partnering with Rimini Street. They received comprehensive, engineer-led service and invested their significant support savings into strategic initiatives such as: improving efficiencies through the use of mobile hardware and applications developing advanced web portal capabilities for customers and consultants increasing funding for a subscription engine, a product data model, an HR system, and several e-commerce platforms reinvesting funds into business intelligence and master data platforms To learn more about how to stop paying excessive support fees and start funding innovation, read the eBook today. 1 JD Edwards Premier Support and Continuous Delivery FAQ

Manufacturing CIOs need to take advantage of technology to drive efficiencies across internal production processes and to improve customer experience. These differentiators drive competitive advantage in a crowded marketplace. Yet, they’re struggling to achieve the digital transformation needed to harness AI/ML, IoT, cloud, and other advanced technologies. “Going digital” requires a new approach to IT management and operations. In this clever infographic, you’ll see why 70% of manufacturers are stuck in the first stage of digital transformation and what it takes to navigate the path to achieve successful digital transformation in manufacturing. To learn more about the challenges and opportunities of digital transformation in manufacturing, read “Going Digital – Digital Transformation in Manufacturing.”

Ideally, digital transformation moves at the speed of business. Unfortunately, ERP innovation does not. Hybrid IT solutions can help you keep up. A hybrid IT environment includes a combination of internally deployed technology and cloud-based technology. The key to optimizing hybrid IT — and hybrid IT ROI — is determining what moves to the cloud and what stays put. When considering the decision, it’s important to stay focused on your own enterprise rather than what others, including competitors, may be doing. Your criteria for a hybrid IT model will be unique to your business. What’s the ideal mix? Consider these three factors when designing your hybrid IT model: collaboration with other IT ecosystems, including suppliers and partners integration risk tolerance for data and processes hybrid IT environment security including, e.g., visibility into SaaS security Moving technology to the cloud is an important, highly visible decision. This white paper contains a detailed analysis for evaluating the factors, best practice recommendations, and a sample framework for assessing cloud readiness.   Read this white paper and start creating your successful hybrid IT model today.

What was the retail shopping experience like for consumers during the pandemic? What lessons did retailers learn about digital transformation to continue to drive success post-pandemic? Gartner addresses these questions and more in its recent report, Top Trends in Retail Digital Transformation and Innovation for 2021. The report includes an analysis of new consumer behaviors that were facilitated by retail technology in 2020, and identifies seven key digital transformation trends in retail to inform enterprise strategy and help prioritize IT investments in 2021 and beyond. As the world emerges from a touchless, stay-at-home economy, the “next normal” is now. To get a high-level overview of what that looks like, for consumers and retailers, plus what new IT investment strategies may prevail, view this infographic now. And to learn more about all of Gartner’s digital transformation trends in retail, read the full complimentary report.

Rimini Street CEO Seth Ravin joins Cheddar to discuss findings from the company’s sponsored global CFO survey. Ravin explains that in fielding the survey, Rimini Street wanted to understand the relationship between digital transformation and CFOs-CIOs, both pre-pandemic and during the pandemic. Survey results indicate a very high correlation between a digital transformation focus and growth. Says Ravin: “I think this was an important survey to get what we thought was already out there in terms of anecdotal, and now we have the data to back it up with 1,500 CIOs and CFOs.” Ravin adds that digital transformation success happens at those touchpoints where companies interface with clients, consumers, or the public to improve experiences, not in upgrading back end systems of record. Funding transformation is key. Says Ravin: “Everyone has a component in that competitive advantage that’s related to digital transformation. And those investments are critical, but they have to be funded. And you have to find a way to fund them within the existing budget structure.” The positive results from the Rimini Street Q1 2021 earnings report are also discussed. Says Ravin: “We’re growing (our business) because of the fact that companies are focused on digital transformation. And we’re providing the funding by reducing the back end costs on their ERP systems and allowing them to reinvest those funds back into the company and funding that digital transformation.” Read more about digital transformation success in the research report, “2021 CFO Peer Insights: Digital Transformation and IT Spending Priorities.” Read about the Rimini Street Q1 2021 financial results.

“Never let a good crisis go to waste.” ─ Tom Grooms, Former CIO, CF Industries and Valspar Few CIOs were ready for disruption like that of the COVID-19 global pandemic. Out of necessity, they pivoted at remarkable speed. Fortuitously, disruption gives astute CIOs permission to question every budget dollar and fast-track critical projects to help the organization emerge stronger in the “next normal.” It’s a perfect time to reclaim wasted funds and build an IT strategic plan grounded in IT project prioritization. This eBook contains key insights and lessons learned from top IT experts on rapidly and purposefully reducing legacy spend to fund innovation during disruption, plus: a high-level IT project prioritization framework IT investment strategies to survive, stabilize, and thrive during disruption 5 pillars of IT optimization and savings that create funding and resourcing options Also discussed is the importance of crafting a business-driven strategic IT Roadmap fully aligned with business priorities rather than following a software vendor-dictated roadmap. Read this eBook and start building your post-pandemic IT strategic plan today, leveraging an IT project prioritization framework to cut costs, fund transformative initiatives, and come out stronger on the other side.

Now you can drive innovation for SAP by optimizing your current roadmap strategy. Find out how, in an informative thought leadership panel on SAP support services, featuring Constellation Research analyst Ray Wang, T-Mobile’s Senior Director of Product and Technology Erik LaValle, and Rimini Street SAP Support Services Leader Jennifer Perry. If you’re like most companies, your budgets are already stretched to the limit. Meanwhile, CIOs and IT leaders are under unrelenting pressure to drive innovation for SAP and manage the high cost of SAP support services. Not surprisingly, SAP seemingly wants you to follow its roadmap, timeline, and SAP strategy regardless of the impact on your company’s innovation. In this engaging panel discussion, you’ll hear Ray’s views on the state of SAP support services today and the growing challenges facing IT leaders. Plus, Eric will discuss T-Mobile’s practical approach to achieving critical innovations, flexible solutions, and superior customer experiences by leveraging Rimini Street support services for SAP.

During times of disruption, companies that innovate and proactively invest in their own future can emerge stronger on the other side. How did CFOs lead the charge to power through a 2020 business landscape that included a global pandemic and economic and political uncertainty? What is the role — and priority — of technology in combating disruption? Who’s tracking IT ROI? How is the CFO digital transformation partnership with the CIO going? How does it all affect IT spending priorities for 2021? A recent report from Dimensional Research reveals results of its global CFO survey, providing insights on those questions and more, including: What % of CFOs will find a way to fund digital transformation projects with strong ROI, even if it involves convincing the Board? What % of CFOs refuse to waste scarce IT funds on projects that don’t deliver results? What IT initiatives would CFOs like to see more of from their CIOs? Why did some CFO/CIO relationships get stronger (or worse) in 2020? What do CFOs really think about cost cutting? (The results may surprise you.) The research contains valuable findings and recommendations for CFOs and CIOs alike for continuing to drive digital transformation, prioritizing IT investments with strong business value, forging a strong CFO/CIO partnership, and allocating funds in 2021. Assess how your organization stacks up — and your progress on CFO digital transformation — by downloading the report today.

Your ERP support is running smoothly, but how are your application management services (AMS)? Is there a ticket backlog? How big is it? How old is it? Is oversight a time drain on your IT team that you can no longer afford? Is the service delivery consistent? Is your AMS provider skilled in proactive problem-solving and preventative maintenance? If you’d like better answers to these questions, consider adding Rimini Street application management services to your ERP support. You’ll get seamless integration of ITIL Levels 2-4 support from a single expert partner. Rimini Street unified support delivers measurable value to help you grow your business operations by optimizing existing IT investments and processes. To learn more — and for examples of success metrics from Rimini Street clients who have broken free from legacy AMS models and significantly improved their business outcomes — download this infographic.

How happy are you with your current SAP ECC system? What are your strategies for: Optimizing total cost of ownership (TCO)? SAP innovation in 2021? Cost reduction? What are other SAP licensees doing regarding ERP investment? Leading technology company IDG recently surveyed 250 global SAP licensees from over a dozen different industries to assess SAP customer challenges and future plans. Topics included: satisfaction level with current SAP systems SAP roadmaps and future ERP investment innovation (including effects of the global pandemic and SAP innovation for 2021) third-party support for SAP This infographic details top survey results on key strategies and tactics being implemented by global SAP licensees today. To see how your approach to SAP innovation and investment compares, view the infographic now.

Companies are changing how they run critical SAP systems – taking advantage of new delivery models that improve relationships with business users. With integrated support and application management services – you can scale to meet critical project milestones accelerating digital initiatives. In this 30-minute webcast you’ll learn how companies are modernizing how they manage their SAP systems with preventative maintenance to reduce manual processes and keep software from breaking. We will explore how one company reduced overall open incident volumes by 20%, while improving cash flow as the COVID-19 pandemic set in. Listen in to learn new ways to better deliver on SLAs with a new subscription service model that includes: Unlimited service requests and incidents for scalability Response-based SLA for your most common service requests Custom enhancement hours scoped based on only what you need Jennifer Perry, GVP & General Manager, SAP Services at Rimini Street will share new insight on getting more out of your SAP software while reducing project backlogs and simplifying IT service delivery.

Many SAP customers have concerns these days. There’s a looming mainstream maintenance deadline, the push for S/4HANA migration, and high costs for full support — nearly 22% of annual licensing fees per year in maintenance until 2027, and an additional two percentage points until 2030.1 Meanwhile, SAP seems to be investing more and more in S/4HANA, yet enterprises with high functioning, customized Business Suite and older releases can be hard pressed to justify a migration to a still-maturing platform and unknown future innovation. For many organizations, the business case just isn’t there. Fortunately, SAP licensees can keep the current software release, avoid an expensive upgrade until it makes sense, and drive digital transformation with Rimini Street third-party support. In this eBook you’ll meet 11 SAP customers from a variety of industries who regained control of their IT roadmaps with help from Rimini Street enterprise software solutions. They received responsive, comprehensive service and saved big on support, enabling investment in growth areas such as: expanded manufacturing capacity strategic hiring IT infrastructure migration to the cloud IT service management (ITSM) Stop paying excessive support fees and start funding innovation with the savings. Download the eBook today. 1 https://news.sap.com/2020/02/sap-s4hana-maintenance-2040-clarity-choice-sap-business-suite-7/

According to a Gartner*, 69% of CIOs say their organisations were forced to accelerate digital transformation initiatives in response to the global pandemic. New processes and technologies that were nice to have suddenly became ‘must haves’. Existing Salesforce customers already control a powerful solution for digital transformation to better engage clients, prospects and their internal business functions as a single entity to create new value. However, most Salesforce customers still struggle to harness the true value of their Salesforce platform, and often find themselves focused on resolving basic business issues. Join in the discussion on new ways Salesforce customers can: Shift from drowning in backlogs of ticket requests Unleash the full value of your Salesforce platform Use Application Management Services that offer unlimited use, dedicated and consistent expertise, under a single, predictable subscription

To advance the enterprise growth strategy in 2021 and beyond, CFOs must drive digital transformation and actively partner with the CIO to prioritize IT investments. What are the best practices? What are other companies doing to refine the IT strategic plan? A recent global survey of over 1,500 CFOs across a wide variety of industries provides insights and lessons learned. Rimini Street’s Hari Candadai reviews the CFO report findings with a panel of experts in this on-demand webinar, “How Modern CFOs Prioritize IT Investments and Partner with CIOs to Emerge Stronger.” Panelists include Thierry Soret, CFO at Usina Coruripe, Rick Jankura, former CFO at Jones Packaging Inc., and Rebecca Wettemann, chief analyst at research firm Valoir, Inc., who discuss the CFO report data and strategic implications. This webinar is for CFOs, CIOs, and functional experts involved in defining IT project prioritization criteria and optimizing technology spend to fuel digital transformation and growth.

Enterprise organizations are facing constant pressure to shift ERP to the cloud. Vendors are pushing their cloud roadmaps. The business is demanding cloud capabilities to achieve growth and gain competitive advantage. Some CIO’s feel they are being asked to move to cloud ERP “for cloud’s sake” without a business case to justify it. But is moving your ERP to the cloud really the right move for the business? Join former Gartner analyst, Pat Phelan as she examines misconceptions and realities of ERP in the cloud. If the cloud is on your roadmap, you won’t want to miss this webinar. Register now.

CIOs consider the cloud for a variety of reasons, many of which are forcing them to rethink their application strategies. You are not alone if you are feeling pressure to migrate applications and infrastructure to the cloud. But which cloud moves are the right ones? Join former Gartner analyst, Pat Phelan as she examines different cloud options and how they impact your ability to innovate. If you are involved in setting or executing a cloud strategy, you won’t want to miss this webinar. Watch now.

Even within normal circumstances, IT faces constant pressure to maintain performance, deliver new projects and drive innovation within a limited budget. However, in today’s times of economic downturn with a long and hard recovery being predicted, conserving cash takes on a criticality like never before. Mandatory IT budget cuts are and soon will be prevalent across the board. IT leaders must follow a structured approach to identify, evaluate and deliver cost-saving measures that still can deliver performance and needed innovation. In this webinar, Deepa Salem, Senior Product Marketing Director from Rimini Street, discuss some key insights from Gartner on how CIOs should respond to the mandatory IT budget cuts and how they can conserve cash while maintaining performance. This includes ideas on how to prioritize and roadmap major IT projects, as well as control IT operating expenses such as support and maintenance costs. We also hear from Eric Robinson, General Manager of SAP Services at Rimini Street and former CIO of Color Spot Nurseries, on his lessons learnt on responding to mandatory IT budget cuts.

New technology and market disruption are rapidly enabling business transformation, as enterprises forge new paths in areas such as customer experience and vendor collaboration. Modern business models have emerged at the forefront, leaving historic business models in their wake — and potentially in the rearview mirror. The modern enterprise needs modern IT support. Enhanced IT services are critical to maintain and manage complex, hybrid IT environments with multi-vendor products and services. And digitalization — manifested by technologies such as artificial intelligence (AI) and machine learning (ML) — is critical for helping IT service delivery keep pace with the speed of business. This white paper is for enterprises and services providers alike, and includes: 5 building blocks that enhance IT services the benefits of integrated services how intelligence-enabled IT services can yield better outcomes creating differentiation through personalization empowering a proactive IT service model IT service organization transformation Ultimately this white paper can help organizations identify a modern software service provider to deftly support their modern enterprise, meet their level of urgency, and assuage any fear of missing out. It can also ideally help providers gain insights for strategically enhancing their IT services and digitalizing their service delivery without losing the human touch. To learn more, read the white paper today.

How are IT leaders accelerating innovation and building their SAP roadmap strategy for the future? A global survey of SAP licensees conducted by IDG reveals valuable insights on how licensees are meeting current challenges and planning their long-term SAP roadmap on their own terms, not SAP’s.

Companies and IT organizations that provide technology support services (either internally or externally) are struggling to find a service approach that moves knowledge closer to their customers—one that lowers costs, improves customer experiences, and, importantly, balances technology and the human connection. Adopting a “Shift Left” strategy is a high-impact way to address these needs. It works best when automation is balanced with—not blocking or inhibiting—the human factor to provide a personalized customer experience. This webinar examines: What’s driving the Shift Left trend The benefits of shifting left and why it makes you more competitive How to embrace and implement your Shift Left strategy Join Pat Phelan, former Gartner Analyst and VP of Research for Rimini Street, and Renee Wells, VP of Product Strategy, as they examine how a “shift left” strategy can transform IT support services.

When IT leaders think about third-party support for ERP software, they often focus on just the cost savings. Though independent, third-party support can potentially save organizations up to 90% off of the total cost of ERP support, it also delivers several business benefits to stretched IT teams. In this e-book, you’ll learn seven ways that independent, third-party support for ERP software helps IT teams focus on strategic goals, offload non-revenue generating activities, and harness innovation.

Costs continue to be under pressure across the enterprise as businesses react to the severe and on-going economic and industry pressures. At the same time, the need to accelerate digital business initiatives has increased, not decreased, but there is not new funding available given the current environment. Cost optimization has become a mantra for many businesses in 2020 as their revenues have been squeezed or even crushed. Join industry expert and Forrester analyst, Mark Bartrick and Former CIO (CF Industries, Valspar, Medtronic) Tom Grooms, as they examine the pressures IT leaders face today and explore options for optimizing tech spend right now in order to help fund new initiatives that will drive competitive advantage and growth in the post-COVID economy. Topics covered include: CIOs top priorities for the coming 12 months Why Tech Cost Optimization is front of mind right now Pragmatic strategies to shift legacy spend to help pay for revenue-generating initiatives Watch the OnDemand webinar today!

Is your application management services (AMS) model broken? And are your application management tickets lost in an abyss? Do issues that are “fixed” keep breaking again when business processes shift? Are you losing valuable IT time ─ and budget ─ on AMS SLA oversight while questioning the skills of your managed services providers? Rimini Street analyzed thousands and thousands of clients’ historical managed services incidents and service requests. The results of the analyses were eye-opening, revealing four performance issues that were commonly present with clients’ previous AMS models. The findings revealed that some AMS providers had minimal or no skills in proactive problem solving and preventative maintenance ─ they just couldn’t keep up. Rimini Street stepped in and significantly reduced clients’ overall open incident volumes. For one client, open incidents were reduced by 75% in one year!1 Are one or more of the four performance issues happening with your AMS model? Find out right now; download this Rimini Street eBook. 1Rimini Street Confidential Client Ticket Analysis; AMS for SAP Vendor, September 2019 – October 2020.

Trying to exit or considering the renewal of your Oracle Unlimited License Agreement (ULA)? With proper planning and advice, you can help control the certification process, not Oracle. However, if you leave anything to chance, you can inadvertently impact your long-term IT strategy, including the ability to move around based on your budget, resources and roadmap. Tune into this 45-minute webinar and learn about important actions to free your budget from a ULA and liberate funds for innovation. How renewing a ULA can be costly and detrimental to your IT strategy When to plan your exit strategy to avoid lock-in and free up budget How to help take control of the certification process Join Anna-Rita Stanley-Best, Managing Director – APAC of Palisade Compliance along with Jeremy Sayler of Rimini Street to get guidance on ULA certification plus reduce your support costs, free up resources and focus on your new IT initiatives.

Digital transformation was critical to European organizations in 2020 in response to the global pandemic. What lessons were learned, and how do they translate to 2021 IT strategic plans and cloud strategy? A recent infobrief by marketing intelligence leader IDC reveals results of its European IT Buyer Sentiment Survey, including: organizations’ top goals for 2021-2022, where enterprises are in the pandemic recovery stages, and the metrics used to build a business case for ERP modernization. IDC’s infobrief includes valuable insights and recommendations for CIOs across the globe as they align business strategy with cloud strategy, specifically: Avoiding the digital ROI gap CEO priorities across the pandemic recovery stages An IT project prioritization framework for 2021 How a hybrid IT strategic plan supports the digital transformation journey Recommendations for ERP innovation The infobrief also highlights the success of Swedish eco-friendly transportation leader Green Cargo in balancing ERP modernization and sustainable innovation on a tight budget by following a Business-Driven IT Roadmap. Download the IDC infobrief today and continue your digital transformation success.

Video interview with former CIO Tom Grooms on the multiplier effect of third-party support. Ongoing savings can be reinvested in the business to drive growth.

Digital transformation is a high priority for IT leaders these days, as is driving pandemic recovery, growing the top line, and reducing costs. SAP licensees have additional considerations including SAP innovation, S/4HANA, and avoiding SAP lock-in. In this on-demand webinar, Rimini Street’s Hari Candadai speaks with accomplished former CIO Tom Grooms (previously of CF Industries, Valspar, and Medtronic) and global SAP expert Jennifer Perry on key considerations for rethinking SAP ERP strategy now. Highlighted in the discussion are findings from a recent IDG SAP global survey including the importance of maximizing the current SAP investment and using or considering third-party support as part of an SAP ERP strategy.

Video interview with T-Mobile IT leader Erik LaValle, who discusses the benefits of switching from SAP support to Rimini Street third-party software support.

Infographic: Oracle EBS licensees’ challenges, strategies, and future plans. Cost and support quality are the top concerns, say Rimini Street 2020 survey results.

Upgrading or migrating your Oracle or SAP software can waste valuable resources needed for innovation and growth. Rimini Street can help extend the life of your current, stable software for five, ten, or more years.

A recent global survey of 900 IT leaders and financial decision-makers revealed the top priorities and challenges they face when it comes to funding and investing in innovation. The results, which were published in a report entitled “IT Leaders Frustrated with Barriers to Innovation and Falling Behind” by llan Oshri highlights the biggest blockers to innovation. 77% cited overspending on “keeping the lights on,” which left them without the budget to innovate 76% referenced “lack of board support for significant investment in innovation” 74% said being “locked into vendor contracts that restrict innovation” as another obstacle If this sounds familiar and you’d like to learn more, this webinar is for you.  Pat Phelan, former Gartner analyst and VP of Market Research at Rimini Street, discusses the major findings from this research and shares actionable insights based on real-world examples. You will walk away understanding: The top barriers IT organizations face around funding innovation today How best-in-class IT leaders light up their innovation roadmap by shifting the balance from just “keeping the lights on” to strategic investments Why companies like Welch’s, a $700 million processing and marketing subsidiary of the National Grape Cooperative, shifted their IT cost containment strategy to invest resources and savings into innovation using third-party support as a key enabler How YOU can flip the “innovation” switch on, particularly if you are struggling to get line-of-sight on a multi-year roadmap Why over 1500 global enterprises are selecting Rimini Street for third-party support to accelerate their innovation strategy Check out this 30-minute, On-Demand webinar to learn how to keep IT innovation moving forward.

With SAP’s early success in two widely-publicized lawsuits involving Indirect Access, many SAP customers have been left feeling anxious as to how they would fare should they face an audit now that the legal precedent for non-compliance has been set. Reassurances from SAP CEO Bill McDermott at last year’s Sapphire Now conference did little to assuage those fears. SAP’s license model is complex, especially when it comes to allowing homegrown, web or third-party applications that access or manipulate SAP data…or users who get access to SAP data through other applications. Unfortunately, many CIOs think they are properly licensed and in compliance with their SAP software maintenance agreements…until they get the audit notifications. The speakers cover: Why Diageo lost the case and how the court ruling was decided How audits can be used to drive innovation and road map clarity (and why you should not be afraid of them) Who you should engage during the audit process so you make the right decisions every step of the way Dan Ashton, Sr. Director of Product Marketing at Rimini Street hosts this 30-minute discussion with Sebastian Schoofs, Executive Director at VOQUZ and Jeremy Sayler, Director of License Advisory Services at Rimini Street. This is the fastest way for you to learn the 5 ways to avoid surprises with SAP’s Indirect Access and control your destiny.

For years, SAP has been a safe bet in enterprise resource planning systems. Today, SAP’s roadmap isn’t as straightforward. The potential risks of moving to SAP S/4HANA too quickly or shifting your ERP into SAP’s cloud products come with a price tag and risk that most CIOs may not be ready for. SAP is pushing S/4HANA hard with high-pressure tactics that include declaring an end of support for SAP ECC6*, the current mainstream implementation. This leaves customers with three options: 1) Stay put and wait for S/4HANA – continue paying a seemingly high yearly maintenance cost that may not deliver much in the way of enhancements, while trying to save up for an eventual move to S/4HANA 2) Commit to S/4HANA now – start your move right away, despite what many customers see as a huge cost of implementation and risk of disrupting business operations for little or no proven return on investment 3) The smarter strategy – move your maintenance to Rimini Street, reduce your annual maintenance costs by up to 90% and put that money towards your roadmap, regardless of your ultimate destination in. Join Pat Phelan, former Gartner Vice President of Research and now VP of Market Research for Rimini Street as she examines the pros and cons of each of these options. If your organization is currently using SAP’s Business Suite, you won’t want to miss this webinar. *On Feb. 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.

To accelerate business transformation, cloud-first strategies are being deployed by nearly every organization in the world. Yet, there is a lot of confusion about how to move (IaaS, PaaS and SaaS) as well as what to move. Vendors are applying a great deal of pressure on their clients to move back-office applications (ERP, CRM and other transaction-based systems of record for the business) to proprietary clouds…without clear justification or a complete view of what it will cost. Pat Phelan, former Gartner analyst and now the head of market research and strategy at Rimini Street, shares lessons learned and insights gained from over 25 years of working with IT leaders on how to move ERP into the cloud era without breaking the bank or introducing unmanageable risk, including: various cloud models, particularly which have made the greatest impact to their business the open versus proprietary cloud debate, in light of vendors abandoning their internally deployed software roadmaps real-world challenges associated with an ERP rip-and-replace (including solution readiness, resourcing, funding customization) Digital transformation is forcing ERP decisions like never before. Don’t get caught out with a ‘cloudy ERP roadmap’, watch this webinar now.

Over the next few years, SAP customers will face difficult roadmap decisions, including a potentially costly “rip-and-replace” implementation of S/4HANA. With a published ECC 6 end-of-mainstream-support deadline*, SAP is investing more in their future applications which means customers may get minimal value for their current software maintenance fees. In this 30-minute webinar, learn about the five decisions that you need to consider before a move to SAP S/4HANA as well as what other SAP customers are doing today. Join Michael Louie, Director of Product Marketing for this informative session. Download this webinar today! *On Feb. 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.

Software audits are increasingly being used to gain leverage by ERP mega-vendors frequently to keep you on a vendor-dictated roadmap. And most find the question is not “if” you will be audited, but “when?” While most IT and Asset Management teams understand the motivation for an audit, many don’t realize audits can be leveraged to flip the narrative with their vendors. In this webinar Jeremy Sayler, Director of License Advisory Services at Rimini Street provides a checklist of the ways you can be better prepared for an audit, and more importantly, how you can gain control of your IT roadmap and vendor relationships every step of the way. Hosted by Dan Ashton, Senior Product Marketing Director at Rimini Street, this discussion will be eye-opening, particularly to Oracle and SAP licensees who are facing support renewals in the next 6-18 months.

Whether you run SAP or Oracle applications, you may have come to the same conclusion that thousands of other IT teams have: software vendor policies and support models which we refer to as “vendor-dictated roadmaps” are primarily designed to benefit the software vendors … NOT their customers. A big challenge that can stop IT innovation dead in its tracks is vendor lock-in. In this 30-minute webinar, Jason Kotsaftis, Senior Product Marketing Director and Jeremy Sayler, Director of License Advisory Services, share five ways to help you break free from vendor lock-in! You will learn how other IT teams have taken back control of their Oracle and SAP relationships in order to regain flexibility and invest in their IT roadmap.

Many SAP customers are feeling pressure from SAP to license and migrate to the SAP S/4HANA platform due to the planned end-of-support date of 2027 for Business Suite 7 core application releases. This looming deadline has created a decision point for CIOs as they determine their SAP roadmap and strategy for the next decade and beyond. SAP customers must make a choice now: either stay on an SAP-dictated roadmap which benefits SAP or choose a Business-Driven Roadmap which benefits their organization. Rimini Street recently conducted a survey of SAP customers to gather data and insights on the impact of the 2027 deadline on their SAP strategy and how they plan to re-align their roadmap to meet their unique business needs. In this 30-minute webinar, former Gartner analyst, Pat Phelan covers the three main trends that emerged from the data: The top 2019 priorities of licensees and how those align with the current health of their relationships with SAP Whether they have moved or plan to migrate from their core SAP applications to S/4HANA and the reasons behind their decisions Details on their overall satisfaction with SAP maintenance, support, and new features, as well as their plans with respect to future investment with SAP Hosted by Michael Louie, Director of Product Marketing for Rimini Street, this interactive session will be illuminating to any organization that wants to take control of their ERP strategy and eliminate the planned 2027 end-of-support roadblock. Watch this on-demand webinar now.

When Oracle announced a “cloud first” approach to new applications development, they left many JD Edwards customers questioning the future of their JDE applications and their customizations. Tune into this recurring webinar to get the latest news and best practices as you make decisions about your roadmap. This webinar will be important if your organization is: On JD Edwards EnterpriseOne and upgrading just to maintain support – or – no longer upgrading and therefore questioning the value for their ongoing maintenance dollar investments On JD Edwards World and feeling forced pressure to migrate to EnterpriseOne Any JDE customer evaluating a lock-in with Oracle Cloud as a rip-and-replace strategy Any JDE customer running the IBM Technology Foundation (a.k.a. Blue Stack) and deciding your next move. Jason Kotsaftis, Sr. Director, Product Marketing and Ray Grigsby, VP of Global JDE Service Delivery at Rimini Street provide real-world examples of how customers are deciding their next move and answer questions in this 30-minute session.Watch this webinar and get the answers you need to start innovating today!

Many organizations may be in the midst of evaluating the lifespan of their back-office applications, particularly as vendors like Oracle shift more of their innovation and R&D investments away from the core ERP software you have spent years customizing and building your business around. Oracle Cloud may seem like the right option to take your organization to the next level – but if you take a closer look at what Oracle is offering, several questions emerge. During this 30-minute session with Rimini Street, we address some of these common questions, including: Cloud credits and other promotion offers – what are you really getting? The SOAR program…or is it the SORE program? Are you giving up control of your future IT roadmap to follow theirs? Jason Kotsaftis, Rimini Street’s Director of Product Marketing for Oracle products, walks through key factors customers should consider before making a decision about the Oracle Cloud, and their overall ERP roadmap for 2025 and beyond.

Despite significant investments in traditional Application Management Services (AMS), IT teams have failed to see the benefits promised: the ability to offload IT backlogs so internal teams can focus on game-changing initiatives. Why? • AMS models are increasingly complex, with segregated application management and support layers provided by multiple vendors, leaving the internal IT teams mediating escalations • Some AMS vendors underprice their contracts using low-cost, inexperienced resources then make up their profit margins by pushing expensive “out of scope” billable consulting – causing scope creep where IT teams pay more for what they already own This 30-minute webinar from Rimini Street will explore new options IT teams have to modernize and manage their business-critical applications. Attendees will learn why a simple shift to an integrated support + AMS model can reduce the burden of day-to-day administration, improve IT’s ability to deliver on enhancement requests, and increase user adoption of SAP, Salesforce and other ERP and CRM systems.

Most CIOs are planning or executing a journey to the cloud. Strategies range from “not yet” to “cloud when it makes sense” to “cloud-first.” Some start by moving their infrastructure first, while others go “all-in” by moving infrastructure, platform, and applications. Given the strategy and route your cloud journey is taking, is Oracle’s roadmap going to take you where you want to go? Each stop along Oracle’s roadmap can lock licensees deeper into its cloud, so you must be certain that Oracle is the right long-term partner before starting down the Oracle cloud migration path. Oracle is offering cloud incentive programs to tempt its licensees to start the journey, but these programs can have risks and hidden costs. Join former Gartner analyst, Pat Phelan, as she examines alternate routes to the cloud and weighs Oracle cloud service options against the potential for lock-in and other risks. Hosted by Jason Kotsaftis, Product Marketing Director for Rimini Street, this 30-minute session is instrumental to organizations planning their path to the cloud.

SAP customers must decide if they’ll migrate to S/4HANA now, given the planned 2027 end-of-support deadline, or gain the flexibility and time to choose a roadmap and next-generation system that best fits their needs. A new IDG global survey reports that 85% of SAP customers surveyed plan to continue running existing SAP applications until 2025 or beyond, despite the impending cutoff date for mainstream maintenance support for ECC6.1 The survey also reports that although these SAP customers are happy with their current ERP environments, they are also concerned with stagnation, as few innovations and enhancements are being delivered for those systems by SAP. So how can SAP customers innovate, compete, and avoid stagnation without migrating to S/4HANA right now? Join Dave Rowe, Chief Marketing Officer, Rimini Street and Tom Schmidt, Digital Content Director, IDG, as they examine the key findings from the IDG market survey and what it means for your SAP roadmap. Watch now.

SAP has announced the extension of mainstream maintenance for SAP Business Suite 7 to 2027, a decision industry observers say reflects the difficulty and cost of an S/4HANA migration. Now the question for many SAP customer is no longer if maintenance will be extended but what does the extension mean for their SAP roadmap. Strategic topics answered during this webinar include: A lot is talked about the immaturity of S/4HANA. What does this specifically mean? What strong alternatives are likely to emerge for ERP in the next 10-20 years? And many more. Join Dave Rowe, CMO, Rimini Street, as he analyzes the decision points that can help define your optimal SAP strategy to deliver innovation and business impact. Dave reviews the details of the maintenance extension by SAP, analyzes the potential impact to your SAP strategy, and provides specific steps you can follow to build your optimal SAP roadmap.

Video interview with Ray Wang on digital transformation and implementing an IT investment strategy that maps business strategy and TCO to business priorities.

Video interview with Ray Wang of Constellation Research on digital transformation and implementing a smart mix of cloud, ERP, and best-of-breed solutions.

Video interview with Ray Wang on digital transformation and the benefits of implementing hybrid IT and a business-first approach as your cloud-first strategy.

Video interview with Ray Wang on digital transformation during the global pandemic, as the C-suite flips the pyramid of the business hierarchy of needs.

Video interview with Ray Wang of Constellation Research on digital transformation strategy, solutions, and the impact of the global pandemic on IT and business.

What could you do with 50% of your ERP support fees back in the budget? Many organizations struggle to liberate funds tied up in expensive ERP maintenance and support fees that deliver little to no value. As the competitive landscape grows, organizations can’t afford to just keep the lights on. IT leaders need to find creative ways to create budgets that both fund operations and innovative technologies like AI, ML, and IoT. In this e-book, you’ll meet businesses that have reclaimed 50% or more of their ERP maintenance budgets with independent, third-party support with Rimini Street. Find out the innovative ways these enterprises have reinvested the savings into business solutions that drive innovation and differentiation.

With end of full support for Oracle Database 11.2 here, licensees are facing critical decisions around database strategy. How do licensees feel about the value of Oracle Database? In 2020, Rimini Street conducted a survey, asking IT leaders, C-level executives, and database professionals across diverse industries in 18 countries about their plans for and attitudes about the value of Oracle Database and where open-source and cloud fit into their roadmaps. Benchmarked against the 2017 Rimini Street survey, “The Hidden Truths About Oracle Database,” the new survey report also provides a look at the evolution of attitudes around the system. In this infographic, you’ll find the biggest takeaways from the survey and recommendations on how to approach your database strategy.

If you’re running Oracle EBS 12.1 or earlier, you’re paying Oracle 22% of your license fees for old patches and fixes with no new updates or features. Upgrading to 12.2 just to get minimal support means undertaking a time-consuming and costly upgrade. Neither are practical ways to spend your IT dollars with global uncertainty looming and digital transformation initiatives at hand. Combining survey data and a historical look at the history and the future of Oracle EBS innovation, this white paper provides licensees with valuable insights and considerations to make informed decisions around their Oracle roadmap. The white paper covers: Insights from a recent Oracle EBS licensee survey around perceptions and plans for EBS At-a-glance view of Oracle EBS releases and end-of-support dates by version An overview of Oracle’s strategy for innovation and upgrades for its E-Business Suite software Ways that independent, third-party support for EBS from Rimini Street helps licensees extend the life of their EBS systems and avoid or delay upgrades that deliver little value

Independent, third-party software support saves 50% to 90% annually and frees up the IT team. Read this guide to see if third-party support is right for you.

Learn how 5 retailers gained operational efficiencies and funded retail digital transformation with Rimini Street third-party support for retail ERP software.

Extend the useful life of your ERP by shifting to AMS and IaaS cloud. Learn more. Read the Rimini Street 2020 Oracle EBS survey research findings now.

Rimini Street third-party support for SAP software helps Kumagai Gumi save IT funds for innovation and extend the life of its ERP. Watch the video to learn more.

Learn how 7 manufacturers gained operational efficiencies and funded digital transformation with Rimini Street third-party support for enterprise software.

Seth Ravin, CEO of Rimini Street, meets with Nicole Petallides on TD Ameritrade's The Watch List. Watch as Seth talks about the Rimini Street value proposition, reviews a strong fiscal Q2, and highlights the successful Follow On Offering transaction recently completed.

Amid global disruption, cloud has become an attractive option to reduce IT costs, improve performance, and serve as the basis for launching new technologies like Artificial Intelligence and Machine Learning. Making the move to the cloud doesn’t mean decommissioning all of your non-cloud resources; many organizations need these non-cloud resources to form the basis of digital transformation and other innovation efforts. And there are some complex, resource-intensive applications and infrastructure that may never be cloud-ready. These types of environments demand a hybrid approach. Hybrid IT allows cloud and non-cloud resources to coexist so that organizations can continue running certain applications and resources in non-cloud environments, while taking advantage of the cloud for elements that benefit from the cloud. This white paper, “Leveraging Hybrid IT Now to Power Digital Transformation,” unpacks the role of hybrid IT as an enabler of innovation and a practical strategy for realizing a best-fit IT environment. The white paper covers the following topics: The rise of hybrid IT and common business use cases Addressing feature parity in non-cloud and comparable cloud solutions What to expect during a migration to a hybrid environment How hybrid IT impacts opportunity cost, flexibility, and your business roadmap Examples of businesses that have successfully implemented hybrid IT environments and reinvested in innovation

Are you trying to figure out the true value of the cloud and how it helps you grow your business? Do you want a real-world view as to how to save money by moving to the cloud? If the answer is yes, then this is the session for you. We discuss cloud economics and how, if you do it right, the payoff can be immense. We discuss how to calculate a TCO and show you how to do a solid ROI analysis – one that works for your business. Strategic topics answered during this webinar include: Learn how to calculate your own Cloud ROI Understand expected savings based upon real-world case studies Discover the “10 reasons” cloud is probably right for you And many more

SAP customers contemplating the transition to S/4HANA have a lot to consider. A move to S/4HANA is more than an upgrade; it’s a new implementation effort, a new platform, and a new database. With costs estimated to be 5 to 7 times current license costs and potential barriers to aligning scarce expertise to make the move with minimal disruption, many customers are searching for options. The Valoir Research report, “Assessing an SAP-Rimini Street Strategy,” helps SAP customers understand the role of independent, third-party support from Rimini Street. In the report, you’ll learn: The current state of SAP software support and licensing burdens The value of stopping the clock on SAP’s planned deadlines to make the S/4HANA move when your business needs dictate – not SAP’s roadmap Ways customers are using liberated resources and budget to help fund digital transformation and accelerate innovation initiatives How Rimini Street independent, third-party support has helped customers reset their SAP relationships to better position themselves for an eventual move to S/4HANA

We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

ERP and database vendors don't want you to know who we are, or that we've saved our clients nearly $5B to date on support fees. Rimini Street is a global partner organizations can trust to help cut costs to drive innovation and growth. Other companies do software. We do support.

Adoption of third-party support for enterprise software is now mainstream. In a report sponsored by Rimini Street, industry research firm Valoir analyzed the growing acceptance of third-party support, finding that demand is widespread — from cost-cutters to innovators to a variety of companies in-between. Valoir found that in some instances, even ERP vendors reluctantly acknowledge the utility of third-party support as they focus efforts on the cloud. Third-party support has evolved into a strategic portfolio management tool for enterprise applications, gaining broader strategic acceptance from its origins as a cost containment tactic. Valoir found that its versatility facilitates: Innovation around the edges of a mature, highly functional ERP system Maximizing value from existing investments Taking a measured approach to cloud evolution Digital transformation Tactically, independent, third-party software support helps CIOs save resources and keep IT teams engaged with new initiatives rather than routine support. Strategically, it helps CIOs meet business objectives, demonstrate value, and move to a Business-Driven Roadmap from one dictated by an ERP vendor. In its report, Valoir specifically recognized Rimini Street for its: Breadth of knowledge and depth of support, featuring a dedicated engineer model Pure focus on independent, third-party support versus other IT or consulting services Track record of strong client relationships Value, service, price

In a dynamic business environment, it’s critical to have expert, responsive IT resources available to help maximize productivity and drive growth, often within the constraints of a reduced or frozen budget. Application management services (AMS) seem like a good option to consider on a limited budget. Lower priced plans seem ripe for cost savings, yet traditional AMS models staffed with lower-skilled resources can deliver lower value at higher than expected costs. This results in an AMS “tax” where companies contracting with traditional AMS providers overpay for suboptimal value. Rimini Street has a solution: a single provider, integrated AMS + enterprise software support model that reduces costs and frees up IT teams for critical growth initiatives. Rimini Street support teams resolve incidents and root causes with no ERP vendor dependency, no lower-skilled resources, and no hidden costs. The results: seamless AMS and enterprise software support improved total cost of ownership (TCO) for ERP systems and applications better business outcomes Download the eBook “Optimizing Application Management Services (AMS) to Drive Business Growth” for more information on avoiding the AMS “tax” and funding innovation in a dynamic economy.

SAP customers are at a crossroads: innovate now or take a leap of faith on S/4HANA. The end of mainstream maintenance for SAP’s ECC6 ERP suite is scheduled for 2027*. And while SAP is apparently trying to transition its entire client base to the new S/4HANA platform, many customers won’t be pressured to move just because SAP says it’s time. A new IDG global survey reports that 85% of SAP customers surveyed plan to continue running existing SAP applications until 2025 or beyond, despite the impending cutoff date for mainstream maintenance support for ECC6. The survey also reports that although these SAP customers are happy with their current ERP environments, they are also concerned with stagnation, as few innovations and enhancements are being delivered for those systems by SAP. So how can SAP customers innovate, compete, and avoid stagnation without migrating to S/4HANA right now? IDG’s new Market Pulse report, “Navigating the Future of ERP” analyzes this question and details its global survey findings. *On February 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.

Thriving in a digital world means technology support providers and in-house IT teams need a collaborative service approach that integrates both technology and the human factor. “Shifting Left” addresses those needs by using software delivery practices to move knowledge closer to customers. Implementing this transformational approach will become critical as organizations turn to technology as a main conduit for meeting customer expectations…without losing the personal touch. But how do you make the shift? Helping you find balance between high-tech and high-touch, Rimini Street invites you to download this comprehensive guide to better understand the Shift Left method and lay the foundation for your transformation. In this ebook, you’ll learn: Three approaches to a Shift Left strategy What’s driving the Shift Left trend The benefits of shifting left and why it makes you more competitive How to embrace and implement your Shift Left strategy

“Procurement is changing. How will your organization hold up?” This is the central question in ProcureCon Indirect East’s 2020 Innovation Briefing, a new report to help procurement leaders create value-driven teams focused on the “wow” of sourcing rather than the “how.” The brief delivers valuable insights into several key considerations for transforming the procurement function: CPOs as Chief Purpose Officers, leveraging sustainable procurement Adopting disruptive technologies to create win/wins with suppliers Implementing supplier-enabled innovation (SEI) to drive growth Overcoming barriers to digitalization Managing procurement talent for the future Leaders who implement these innovation best practices can help transition procurement from a pragmatic, cost-saving back office to a dynamic, strategic partner with IT and the C-suite.

Your IT roadmap just got more challenging. Market forces are affecting it, placing a premium on growth and innovation. But if you understand the market forces and plan accordingly, you can achieve growth and innovation—and gain a competitive advantage. Our new research report recommends that when creating or modifying your IT roadmap, account for these market forces: The CIO has a new mandate: become a business-driven thought leader rather than being a caretaker of technology Disruptive technologies, including mobile and the cloud, are pervasive: control the disruption by setting a strategic direction for the digital journey, and choosing the technologies you adopt accordingly IT options are evolving: leverage them to future-proof your enterprise through a hybrid IT environment that combines highly-functional existing systems with new, best-in-class solutions IT operations and support organizations are stressed to meet the business’s demands for technology, so changes must occur: optimize resource allocation—budget and staff—to create new capacity to deliver and support innovation Read full report to learn more about the four market forces and how using a Business-Driven Roadmap—that aligns all IT spending with business goals—can help drive success.

Although many CIOs have the mandate to innovate, only a lucky few get new budget and staff to deliver the innovation. Those that don’t must balance the challenge of resource allocation with the pressure of adhering to costly ERP vendor roadmaps—for maintenance or cloud migration—or seemingly risk losing vendor support. Making the mindset shift from a vendor-driven model to a Business-Driven Roadmap—where IT spending is aligned with business goals, priorities, and timing—can enable you to: optimize budget and staff to create capacity: allocate the right organizational resources to the right pursuits to support targeted business outcomes accelerate innovation: use created capacity to adopt new best-in-class IT functionalities to enable business strategy future-proof your enterprise: maximize the value and lifespan of existing and customized assets to serve business goals Discover the 11 attributes of a Business-Driven Roadmap and how it can enable you to maintain control of your company’s IT direction.

IT teams are feeling the pressure to move everything to the cloud. IDC predicts that by 2023, digital transformation spending will account for half of IT budgets. The majority of that spend will go to cloud technologies. Cloud promises flexibility, elasticity, and cost savings — but only if you’re doing it for the right reasons guided by a business-first, not a cloud-for-cloud’s-sake, mentality. Before making the leap, especially with business-critical ERP systems, companies need a solid strategy. Rimini Street offers this ebook to look at the multiple elements of building a business-first cloud strategy that delivers maximum value and optimal performance. Topics covered include: Developing a Business-Driven IT Roadmap Avoiding common pitfalls of ERP in cloud Surviving the secondary effects of cloud moves Fast-tracking — without sabotaging — your cloud strategy

For the last 20 years, IT teams have focused on transactional efficiency and cost optimization. While those are still critical to running a smooth operation, business teams are asking IT to focus on initiatives that accelerate innovation and growth. One way to do that is to break away from a vendor-dictated applications roadmap towards an IT investment plan that is business-driven. Authored by former Gartner analyst, Pat Phelan, this white paper will provide some of the telltale signs that your organization could be constrained by technology-dictated roadmaps. Pat also highlights how to link your Business-Driven Roadmap with distinct destinations that can result in game-changing results for your company. And she will explain how to take advantage of vendor updates, without letting the vendor dictate the route, priority or timing of your roadmap.

Is your procurement team delivering measurable value? Procurement has traditionally been viewed as a cost-savings function, but this is evolving as procurement is now, for many enterprises, demonstrating its value to the C-suite. A new WBR Insights research report, “Procurement in the Driver’s Seat: Delivering ROI through the Procurement Function,” finds that procurement is taking a greater role as a strategic partner to the organization, including helping to create value though its role in IT cost optimization and business innovation. The research recommends that in addition to aggregating cost savings metrics, procurement must identify its ROI metrics to continue to grow its leadership presence within the organization. Through a survey of 100 procurement professionals, the report reveals a variety of findings, including the latest tools being used by procurement to demonstrate value and ROI.

Rimini Street CEO Seth Ravin was featured in an interview on CNBC’s Squawk Box. Rimini Street has made recent headlines after announcing significant investments in leadership, sales and service delivery across APAC, Latin America and Europe, including new subsidiaries in Singapore and Mexico, a new regional director based in Singapore and launch of sales in Poland.

Many SAP customers are feeling pressure from SAP to migrate to the early-stage SAP S/4HANA platform due to the planned end of mainstream maintenance date for Business Suite 7 core application releases.* This looming deadline has created a decision point for CIOs as they determine their SAP roadmap and strategy for the next decade and beyond. SAP customers must decide if they will migrate to S/4HANA now, given the planned end-of-support deadline, or gain the flexibility and time to choose a roadmap and a next-generation system that best fits their needs. Rimini Street recently conducted the 2019 SAP Application Survey to better understand how SAP customers are going to manage their application strategy, plans to migrate to S/4HANA and the impact of SAP’s deadline on their roadmap plans. *On February 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.

Many SAP customers are feeling pressure from SAP to migrate to the early-stage SAP S/4HANA platform due to the planned end of mainstream maintenance date for Business Suite 7 core application releases*. This looming deadline has created a decision point for CIOs as they determine their SAP roadmap and strategy for the next decade and beyond. SAP customers must decide if they will migrate to S/4HANA now, given the planned end-of-support deadline, or gain the flexibility and time to choose a roadmap and a next-generation system that best fits their needs. This infographic, based on the 2019 SAP Applications survey, examines both paths – and highlights 5 key trends that SAP customers have identified when it comes to and their IT roadmaps. *On February 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.

Higher efficiency. Global expansion. New capabilities. Deeper insights.It’s your responsibility to focus on the long-range strategic plan of your company. You must decide how, where and when to deploy your capital to spur the most growth.

Higher efficiency. Global expansion. New capabilities. Deeper insights.It’s your responsibility to focus on the long-range strategic plan of your company. You must decide how, where and when to deploy your capital to spur the most growth.

The goal of any business is to grow. But growth requires a strategic, concentrated investment in innovation. And, as with any investment, that requires capital.

Cristiane Holl, CFO of Fallgatter, talks about changing SAP support to Rimini Street and invites other leaders for the same path.

Not wanting to upgrade to Oracle EBS R12 due to the associated costs yet still needing stability in their ERP systems to be able to stay compliant with the new accounting guidelines in Taiwan, Supreme Electronics turned to Rimini Street for its its support and maintenance requirements.

The University of Auckland supports 1,200 applications and more than 5,000 staff with its ERP solution, but wanted to reposition its ongoing support and maintenance expenses into funding initiatives for growth. Find out how the organisation managed to do so by switching to Rimini Street for its support and maintenance requirements.

George Weston Foods enjoyed a very stable SAP environment over many years and maintaining that system was a mission-critical priority. Find out how the organisation, by shifting to Rimini Street, maintained stability for its system and allowed it to “sweat the asset” and not be forced into an unnecessary and expensive upgrade.

Global Manufacturer, Elkay has moved to Rimini Street, experiencing improved services as well as increased capacity and innovation. The adoption of Rimini Street has enabled the reallocation of resources, increased employee productivity, and supported digital transformation.

Golding Contractors decided it did not want to follow the traditional upgrade path for its ERP, and turned to Rimini Street to provide support and maintenance of its robust, mission-critical system. Find out about what benefits the organisation realised by switching to Rimini Street, including developing a more engaging one-to-one relationship with the dedicated support engineer assigned to assist Goldings.

Find out how leading organisation, 2 Degrees Mobile, took control of their roadmap and drove IT optimization to deliver tangible business outcomes.

Your IT strategy is being pulled in every direction: lift and shift, lock-in to proprietary clouds, SaaS for new capabilities. ‘Do nothing’ is not an option but surrendering to forced vendor roadmaps comes with big risk and far bigger price tags. Find out how leading organisations such as Pacific National, 2 Degrees Mobile and Transgrid, took control of their roadmap and drove IT optimization to deliver tangible business outcomes.

CEO of Constellation Research Ray Wang and SVP and CMO of Rimini Street David Rowe discuss customers’ changing expectations of enterprise software support. Independent support has become an active businesses strategy to get faster, better, cheaper support and enable investment elsewhere.

Many leaders in the IT space are ‘switching to the cloud’ for their ERP applications suite. As a result of this changing ecosystem, many professionals are trying to strategize their move to streamline the process. Pat Phelan, former Gartner analyst and now Vice President-Market Research at Rimini Street, will share lessons learned and insights gained from over 25 years of working with IT leaders on how to move ERP into the cloud era without breaking the bank or introducing unmanageable risk.

Staying on SAP's path to the cloud can be riskier than you think, even if you delay the move to SAP S/4HANA. The slow road to S/4HANA is problematic, while the fast road to S/4HANA has its own roadblocks. In reality, those are not the only choices. With third-party support from Rimini Street, you can cut the cost of ongoing support for SAP, reinvest the savings and avoid a forced migration to S/4HANA. Or you can use what you save with cost-effective, high-quality support to offset the expense of beginning the reimplementation of your ERP on S/4HANA - but at your own pace. Watch Rimini Street VP of Market Research Pat Phelan explain how to lower the cost and risk posed by SAP's roadmap so you can focus on investments that drive competitive advantage.

While most IT and Finance teams know they spend a large percentage of the IT budget on annual software maintenance, many are unaware of the total operational costs of their ERP systems. This quick video uses a simple iceberg methodology to show how you can calculate annualized upgrade costs, as well as the fully-burdened spend tied to self-support and custom code support. Then see how third-party support dramatically changes the equation below the waterline.

CEO of Constellation Research Ray Wang and SVP and CMO of Rimini Street David Rowe discuss how independent support has evolved and scaled support capabilities including delivering tax, legal and regulatory updates while driving down costs for customers.

CEO of Constellation Research Ray Wang and SVP and CMO of Rimini Street David Rowe discuss the evolving landscape of enterprise software systems and the challenges customers face with maintaining stable legacy systems and deploying innovative solutions.

September 30th is the last day to send SAP notice that you will not be renewing your maintenance contract. CEO of Constellation Research Ray Wang and SVP and CMO of Rimini Street David Rowe discuss next steps for SAP users.

Marcos Adam, CIO of Rodobens, a Brazilian business group operating in the automotive, financial and real estate sectors, being among the 100 largest business groups in the country, and Alexandre Baulé, CIO of EMBRAER, today one of the largest aerospace companies in the world, RESPOND how the placement is working out.

Marcos Adam, CIO of Rodobens, a Brazilian business group operating in the automotive, financial and real estate sectors, among the 100 largest business groups in the country, and Alexandre Baulé, CIO of EMBRAER, today one of the largest aerospace companies in the world, RESPOND how you can reduce costs and increase service levels.

Global steel manufacturer, Tempel Steel, moves to Rimini Street for support of Oracle E-Business Suite and Oracle Databases, receiving improved service levels and gaining access to funds and resources for targeted investments into strategic initiatives that drive value for the organization, including purchasing additional Oracle modules to fuel business growth.

The CIO of BrightSource Energy tells about his experience with Rimini Street support.

Are you facing a decision to upgrade your ERP? Ultimately, the decision to upgrade depends on how well your current ERP environment satisfies your organization’s current and future business requirements. Join us as Frank Reneke, Vice President of Functional Support Services at Rimini Street offers insight on how you can maximize your return on investment by building out functionality and enhancing existing systems to attain the real promise of ERP - impacting bottom line via operational efficiencies that scale globally.

Join Vice President, Frank Reneke as he describes Rimini Street's proprietary analysis methodology that allows you to quantify the value of an ERP upgrade. Our Functionality Maps provide a visual and quantitative way, evaluation of the changes that the major ERP Suites (SAP, Oracle and PeopleSoft) have undergone over the past 10 years. In this Tech Talk, you'll hear Frank share the results of this analysis and gain insight so you can make informed decisions about your upgrade path.

Join in on a discussion around ERP browser compatibility issues and how you can leverage Browser Proxy servers to solve integration issues!

Looking for a solution on using legacy Java applets securely? Watch our Tech Talk where we'll dive into details and discuss how Java Deployment Rule Sets solve for security concerns!

Looking to solve the many backward compatibility issues when supporting legacy applications while migrating to newer operating systems? Watch our Tech Talk on a solution tailored specifically for this issue!

Are you facing the need to migrate off older versions of SQL server? Watch this Tech Talk for best practices on application and server combinations!

Watch this Tech Talk video to learn more on indirect access, including how SAP measures transactions that are processed through the SAP system and how the results from the transaction measurement can be compared to “reasonable” data entry capabilities of the licensed users of a SAP module. Rimini Street's Director of Licensing Advisory Services, Jeremy Sayler, will explain how an IA audit may ultimately result in the client being presented with a choice of either a hefty license compliance bill and/or forced migration to the new SAP license model.

The Salesforce ecosystem is experiencing a resource challenge unlike ever before, as organizations struggle to find and retain Salesforce talent to: close skills gaps on internal teams expand the operations and innovation achievable on the platform An inability to overcome this can significantly impact business outcomes. The good news is that the resourcing challenge is solvable. Watch this on-demand webinar to see how you can: take your Salesforce support model to the next level drive Salesforce platform utilization, adoption, consumption, and optimization get more from your Salesforce investments Watch the on-demand webinar now.

Watch this webinar to learn more about Rimini Street Database Health Check as a proactive service to track and identify potentially disruptive database platform performance issues before they can negatively impact business operations.

Do you have questions regarding ERP Cybersecurity? Listen to Tom Fleming, Vice President of Rimini Street’s Global Security Services discuss security best practices. Layered security (also known as “defense in depth) is a modern, comprehensive approach to protecting your systems. We will cover key concepts and explain how Rimini Street can help you improve your security posture.

The market for ERP and enterprise applications in general is undergoing seismic shifts, thanks to the cloud. That leaves IT leaders scrambling to update their technology roadmaps – and avoid detouring down dark alleys. SAP has published a great deal of information about the cloud and how it relates to S/4HANA, but there are still gaps between the vision and what SAP has delivered so far. In this paper, we examine SAP’s cloud strategy versus SAP’s cloud reality.

Some ERP customers who are considering a move to Rimini Street for third-party support voice a concern that their ERP solution will be frozen. Yet, change is inevitable. Areas that we see ERP customers continue to change include updates to the core ERP solution (aka upgrades), extensions, modernization and innovation (often including cloud initiatives). Rimini Street is an enabler of change and helps enterprises grow and gain competitive advantage. Rimini Street clients continue to grow and evolve their ERP portfolios, including modernization of their technology stacks and investment in innovations such as cloud-based applications and tools. We can help make similar evolutionary steps possible in your enterprise.

Believe it or not, there are four distinct personality “types” of successful CIOs. Each may tackle IT transformation in a different way, but they all have one thing in common: they’ve learned to speak the language of the CFO. In many cases, this evolves through a formal reporting structure. But more and more, CIOs recognize that a healthy, transparent relationship with Finance can fuel IT innovation. In this quick read, you’ll get a glimpse of the CIO personalities, learn why CFOs should help CIOs shift the IT narrative, and how this partnership ultimately benefits the entire organization.

As SAP annual maintenance fees rise, the value that licensees gain from the original vendor support model is decreasing. To balance the equation, many SAP licensees are moving from vendor software support to third-party support for SAP. In this comprehensive ROI analysis of 200 Rimini Street clients, you’ll learn about real business outcomes from making the switch as reported by clients and supported by hard data. The data has been reviewed and verified by two independent analyst firms. This report, prepared by Valoir Research, validates the significant savings SAP licensees can experience in the following areas: SAP annual maintenance fees: Break/fix support and tax, legal and regulatory updates Upgrade burdens: The cost and labor of forced upgrades just to stay fully supported when vendor mainstream support windows end Customization support gaps: The cost of supporting customizations that break and are not covered under the standard vendor support model Self-support costs: The cost of additional resources and headcount required to deal with inefficiencies of vendor support, including regression testing, evaluation of hundreds of fixes, issue justification and self-service support Download your complimentary copy of the report for takeaways and insights to help you build a business case for SAP third-party support.

Many leaders in the IT space are ‘switching to the cloud’ for their ERP applications suite. As a result of this changing ecosystem, many professionals are trying to strategize their move to streamline the process. If you are evaluating ERP in the cloud, there are three important factors to consider: Identify cloud models that have made the greatest impact to your business, which ones are ready now, and which models offer you greatest control over your roadmap. Analyze the open, vendor-agnostic versus proprietary cloud debate. This becomes particularly critical as ERP vendors abandon their premises-based roadmaps. Review use cases associated with an ERP rip-and-replace (including solution readiness, resourcing, funding, customizations). Pat Phelan, former Gartner analyst and now the head of market research and strategy at Rimini Street, will share lessons learned and insights gained from over 25 years of working with IT leaders on how to move ERP into the cloud era without breaking the bank or introducing unmanageable risk. Download our research report to help with your transition to the cloud today.

Staying on SAP’s path to the cloud can be riskier than you think, even if you delay the move to SAP S/4HANA. The slow road to S/4HANA is problematic. On the slow road, customers continue operating the deployed Business Suite and continue to pay for maintenance. This ensures an eventual upgrade path to S/4HANA, but at the risk of falling behind on innovation now. There is also significant risk if S/4HANA is slow to mature or misses the mark – or worse – which has happened with some SAP products. IT leaders wonder whether it’s time to make some kind of change. The fast road to S/4HANA has its own roadblocks. Customers can initiate a move to a new, unproven technology and application set now at a huge resource cost and risk, with the potential of being unable to fully support the business. While S/4HANA may eventually mature into a robust business platform, today it presents existing SAP customers with the prospect of a costly reimplementation that offers no obvious ROI. Most see it as new, expensive and risky to deploy. Draw Your Own Roadmap In reality, those are not the only choices. With third-party support from Rimini Street, you can cut the cost of ongoing support for SAP, reinvest the savings and avoid a forced migration to S/4HANA. Or you can use what you save with cost-effective, high-quality support to offset the expense of beginning the reimplementation of your ERP on S/4HANA – but at your own pace. In this research report, Rimini Street VP of Market Research Pat Phelan explains how to lower the cost and risk posed by SAP’s roadmap so you can focus on investments that drive competitive advantage.

Many IT teams are in the midst of evaluating their enterprise software roadmaps, particularly as vendors like Oracle shift more of their innovation focus away from the core systems that organizations have spent years customizing and building their business around. When designing their long-range IT roadmaps, these IT teams must consider three key factors: the total cost of maintaining their current systems their ability to extend the lifespan of existing enterprise applications while they plan their next move and the intersection point when future enterprise software and infrastructure will be viable – and valuable – to deploy To understand how IT teams are evaluating their options, Rimini Street conducted the 2019 Oracle Application Survey. More than 200 IT leaders and practitioners provided feedback about their relationship with Oracle, their satisfaction with the support, spend and impact Oracle provides, and their plans for the future.

The ERP support model stifles business transformation. Your IT team is expected to deliver innovation that redefines the status quo within your industry and build a competitive advantage for your business. Yet there are diminishing returns for your on-premises ERP software maintenance, now that both Oracle and SAP have shifted focus to cloud-based applications. ERP licensees are at a crossroads. Learn how you can break free into the age of innovation agility.

Business leaders agree – they face the challenge of either investing in innovation, or investing to “keep the lights on”. In a recent survey of more than 900 global IT and finance leaders, their obstacles to innovation ranged from budget constraints to investment approval by the Board. The majority of those survey agreed that innovation is critical to business success, and provides tangible ROI. In this Infographic, we show a sample of the results from the global survey. You can also download the eBook with a more expansive report of survey results.

This is the era of business transformation. Your IT team is expected to deliver innovation that disrupts the status quo within your industry and build a competitive advantage for your business. Yet your ERP vendor is delivering less value to you than ever before. There’s a better way. Adopt a strategy of innovation agility and create opportunities for your organization today.

The advent of databases in the 1980s represented a phenomenal breakthrough for business. Companies around the world capitalized on relational databases to run smarter, faster and more profitably. Today, Oracle, IBM, Microsoft and SAP are at the heart of almost every Fortune 500 and Global 2000 company, including yours. Instead of continuing to make massive investments in a database that already works, maybe it’s time to rethink your strategy.

The rise in popularity of the software-as-a-service (SaaS) delivery model has resulted in numerous assumptions about this delivery platform. However, it has been difficult for many companies to separate fact from fiction. As a result, there’s legitimate concern that some companies are deploying SaaS solutions based on false assumptions. This eBook serves a primer for corporate IT buyers. It can be used to make sense of the SaaS messaging communicated by software vendors in general and SAP in particular. The eBook provides insight into true SaaS, thus enabling buyers to examine whether SaaS will truly be associated with lower total cost of ownership for an application. Generally, it can be said that there is significant confusion around SaaS, especially in relation to pricing and contract terms

Despite SAP’s push to move licensees to S/4HANA, many organizations don’t have a compelling business for a costly, disruptive migration to S/4HANA. After evaluating its maturity, cost, and limited ROI, some SAP licensees haven chosen to defer making an S/4HANA decision. While others are saying “no” to S/4HANA to evaluate other modern cloud applications. And many SAP licensees are planning their S/4HANA journey or already running an S/4HANA implementation now. Regardless of the path you choose, Rimini Street can help you define your SAP strategy before, during, and after implementation of S/4HANA. This e-book highlights dozens of examples of how organizations like yours partner with Rimini Street to optimize their current and future ERP roadmaps – with or without S/4HANA.

Retail is immensely competitive. And margins are tight. Those are givens. To gain an advantage, retailers must make digital transformation a priority. But with 80 to 90 percent of a typical IT budget committed to operating existing systems, where will the IT innovation funding come from? Retailers who are early adopters of third-party enterprise software support have unlocked innovation funding by freeing up their precious resources: avoiding unnecessary ERP vendor upgrades, and letting overpriced vendor maintenance contracts expire. These retailers also follow a Business-Driven Roadmap that aligns all IT spending with business priorities, not vendor priorities. Taking these strategic, fundamental savings steps unshackles valuable IT resources-both budget and staff-for more critical initiatives such as: improving loyalty programs and delivery systems, enhancing customer service through artificial intelligence, integrating mobile technologies into the shopping experience, and even trying out robots in the warehouse. Download this eBook for helpful insights on how third-party support and a Business-Driven IT Roadmap can help you regain your retail competitive advantage.

Many organizations follow an ERP vendor-dictated IT roadmap — implementing patches, upgrades, and transitions to the cloud as their vendors recommend — usually at a significant cost and sometimes with no business benefits at all. It’s a problem; fortunately there’s a solution. Nucleus Research, an independent IT research firm specializing in investigative research and ROI investment analysis, has authored this paper on embracing a Business-Driven IT Roadmap, citing Rimini Street as an enabler of a best-in-class, agile, transformative route. Switching from a vendor-dictated roadmap to a Business-Driven IT roadmap — where all IT spending and activities support the business goals of the organization — will enable you to: regain control of your IT strategy reduce vendor dependency and support costs maximize the value and extend the life of existing hardware and systems future-proof your application strategy increase staff productivity and retention free up funding for business-critical IT initiatives free up funding for innovation Discover the 5 key benefits of a Business-Driven Roadmap and how it can enable you to maintain control of your company’s IT direction — and drive IT success.

According to Gartner1, “…an array of on-premises customers will move to third-party support as a safe haven while evaluating their long-term plans.” Over 500 SAP customers have already moved to Rimini Street and have received award-winning support, cut their total support costs for their SAP platforms by up to 90%, and redirected significant budget and bandwidth to high-impact projects. Many SAP customers have questions around how third-party support for SAP software works, key differences between SAP support and how third-party support will help them meet their technical, functional and service level objectives to keep their mission-critical SAP systems running smoothly and in compliance. Request this OnDemand webinar to hear Jennifer Perry, VP, Global SAP Service Delivery, Rimini Street, share answers to key questions including: What are the main differences between SAP support and Rimini Street support? What is the scope of Rimini Street support services and software covered? What does the onboarding process and experience look like? How does the Rimini Street model and expertise provide responsive, tailored support globally? How can third-party support ensure ongoing compliance with respect to tax, legal and regulatory updates? Most SAP customers must notify SAP by September 30, 2020 in order to switch support provider. Get the answers you need to make an informed decision before you get locked-in for another year. Watch the OnDemand webinar! 1Gartner, Predicts 2020: Negotiate Software and Cloud Contracts to Manage Marketplace Growth and Reduce Legacy Costs, 18 December 2019