With Oracle Sustaining Support, What You Don’t Know Can Hurt You
Oracle claims their Lifetime Support Policy lets IT organizations “enjoy continued peace of mind,” but that may only hold true if you’re committed to staying current with major product releases. If your software version is five years or older, you’re more likely to feel you’re going out of your mind when you discover the true […]
Now Is Your Chance to Switch to Third-Party Support for SAP and Use the Savings to Accelerate Innovation
The end of September often comes abruptly for SAP customers struggling with the costs and restrictions inherent in the vendor’s support contracts. September 30, 2024 is the deadline for informing SAP that you are considering terminating those contracts for the coming calendar year. You can later choose to stay with SAP support, but if you […]
What is Oracle Sustaining Support? Breaking the Cycle of Eroding Oracle Support
Software support contracts generally do not age well. It seems to be part of the modern vendor playbook to discourage you from using your customized, paid for software, so they cut back on support services. Meanwhile, you’re expected to progressively pay more for less support. Worse, if you’re in this type of situation, you probably […]
Is an Integrated ERP Suite or a Composable ERP Strategy Right for You?
A composable ERP strategy is gaining traction among IT leaders Today’s business climate is rife with economic uncertainty that is causing IT leaders to do more with less while still innovating to support the business. It’s a seemingly impossible dilemma: how to use innovation to drive business outcomes while being restrained by a reduced budget? […]
Key Lessons Learned from an SAP Database Guru
This blog was originally published in June 2023 and was updated in June 2024 What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things. “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]
Managed Services Projections Increase Through 2023
Spiceworks Ziff Davis (SWZD) surveyed more than 1,400 IT professionals from North America, Europe, Asia, and Latin America to determine how recent economic events and inflation are impacting organizational plans to invest in technology in the upcoming year. The results of that research formed the 2023 State of IT report. In this report, the news […]
IT Hero: Oracle Database Services Manager
The Data Base Services Job Involves Complex Problem Solving For Mark Smith, a regional manager for Oracle database services on the Rimini Street team, the work day is all about complex problem solving. His Oracle Support Team helps more than 1,500 clients across all industries in eastern and central North America and in Latin America […]
Technology Productivity: Applying the Deep Work Model
In the recent Harvard Business Review article, “Beware of a Culture of Busyness,” author Adam Waytz describes how corporate culture has evolved from valuing what is produced to valuing how busy employees are. In this article, we examine how overvaluing time affects businesses and how applying the deep work model can help increase technology productivity. […]
How a Unified Approach to Support and Services Can Help Hybrid IT Environments Keep Pace with the Business
This blog was originally published in April 2023 and was updated in June 2024 Supporting hybrid IT is different from individually supporting vendors’ products It is imperative for IT organizations to better operate, manage, and support hybrid-driven, multivendor IT environments. The complexity associated with hybrid IT scenarios (for example, from adopting a composable ERP strategy) […]