Automation 101: An Essential Tool For CIOs And IT Teams
This article originally appeared on Forbes.com; it has been modified for this space. Automation is a key element of digital transformation, a paradigm shift that many IT teams are undergoing. This shift could replace nearly 70% of manual, repetitive tasks, according to the Brookings Institute. Automation — the tools and practices used to programmatically execute tasks, […]
Deriving Value through Co-Creation: ITIL and Other Best Practices Frameworks
This article originally appeared on Forbes.com; it has been modified for this space. CIOs have a new mandate from CEOs: accelerate innovation and growth as a business-driven thought leader rather than simply a caretaker of technology. This paradigm shift requires changes in how CIOs and their teams work, and in how they deliver on the […]