How Smart Utilities Leaders Are Rethinking ERP Vendor Mandates
From maximising the lifespan of existing infrastructure, to delivering on sustainability goals and improving services for customers, utility companies face several well-publicised concerns. And the stakes are high, as the National Infrastructure Commission (NIC) estimates the UK needs an extra £25-35 billion per year of accelerated investment to enable the National Grid to deliver 50% […]
Global Survey: How CFOs and CIOs partner for innovation, revenue, and results
In today’s dynamic business landscape, the relationship between CFOs and CIOs is critically important. Synergy between the roles is shaping the future of enterprise technology investments while driving innovation with a focus on revenue and results. While each role maintains distinct responsibilities, their paths frequently converge, and that nexus highlights their combined contribution to business […]
5 Best Practices for AI-Powered CRM Readiness
With the advent of Generative AI, CRM applications are better positioned to fulfill their promise of providing a 360-degree view of the customer. It can also facilitate automatic processes in sales, marketing, and services, while analyzing vast amounts of data to deliver predictive analytics on business outcomes and improved customer experience. Organizations are increasing their […]
Independent, Third Party Support Definition (in 1,000 Words or Less)
This blog was originally published in July 2020 and was updated in June 2024 Many organizations around the world are familiar with independent, third party support. Many others are not. Still others have some preconceived notions about what it is and how it helps. What is Third Party Support? A simple definition. Third party support […]
Three Ways VMware Customers Can Buy Time & Extend Value
Facing a steep cost increase for VMware? You have options, and Rimini Street can help: Start with three ways to buy time and extend the value of your VMware investments. As the dynamic IT landscape continually evolves, CIOs and IT decision makers face an increasingly complex array of challenges. The most pressing of which involve […]
Four Challenges with ERP Vendor-led AI Roadmaps & How to Solve Them
Skeptical about AI promises from ERP vendors? Rightly so. We’ve uncovered four primary challenges with ERP vendor-led AI roadmaps. Here’s how to solve them. CIOs have a tough balance to strike: On one hand, they’re tasked with maintaining a large number of applications—research from Salesforce shows that in 2023 organizations were using 1,061 different applications—in […]
Three Steps Retail CIOs Should Take for AI-Ready IT
Retail IT leaders considering leveraging AI investments to potentially add more gold to the golden quarter should look before they leap. Start with these 3 need-to-knows for AI-ready IT that won’t leave you penniless. Artificial intelligence (AI) has long been a hot topic in retail but has now become a pivotal factor as retailers compete […]
Rethinking ERP Reimplementation in the Age of AI
You want to innovate with AI, but your ERP vendor mandates a cloud reimplementation, leaving your customizations and data behind? Instead, choose a better way to maximize potential, gain flexibility, and reduce risk; here’s how. Whether viewed from a lens of doom and gloom or hype and hope, the reality is that Artificial Intelligence (AI) […]
Navigating Five Generative AI Challenges for Financial Services
Financial services have used AI in cybersecurity & anti-fraud operations for years, but Generative AI presents a new set of challenges; here’s how successful IT leaders can navigate them. While AI isn’t new to financial services—most organizations use some form of AI to support their cybersecurity and anti-fraud operations—the U.S. Department of the Treasury reports […]