The rise in popularity of the software-as-a-service (SaaS) delivery model has resulted in numerous assumptions about this delivery platform. However, it has been difficult for many companies to separate fact from fiction. As a result, there’s legitimate concern that some companies are deploying SaaS solutions based on false assumptions.

This eBook serves a primer for corporate IT buyers. It can be used to make sense of the SaaS messaging communicated by software vendors in general and SAP in particular. The eBook provides insight into true SaaS, thus enabling buyers to examine whether SaaS will truly be associated with lower total cost of ownership for an application. Generally, it can be said that there is significant confusion around SaaS, especially in relation to pricing and contract terms