When NCH Corporation, global leader in industrial, commercial, and institutional maintenance products and services dating back to 1919, faced down a 3-day rolling outage with their new hardware, the team was “at wits end” trying to figure out what was the cause.

Even though Rimini Street does not provide hardware support, Trudy Van Horn, SCP & CIO of NCH reached out to the Rimini Street team for advice. Hear the story that led to “happy tears” for the NCH Team, and how Rimini Street goes beyond providing Rimini Support™ and services for its clients.