Shimi Ben-Baruck, the global VP of information technology at BrightSource, discusses how switching to Rimini Street support for Oracle ERP software has solved all of the company’s support problems, creating significant savings that were invested in a hybrid IT solution.

Ben-Baruck describes a 180-degree difference from vendor support, citing quality and responsiveness that have helped BrightSource implement better processes for the organization. Ben-Baruck also expresses full confidence in the partnership with Rimini Street for the stability, security, and functionality of BrightSource systems now and in the future.