B SMART TV welcomes Rimini Street’s Emmanuelle Hose and Nicolas Forgues, EVP and Chief Technology Officer at Carrefour, a leading global food retailer with an annual revenue of €90.8 billion (2022).

In this interview, Hose and Forgues discuss how Rimini Support for Oracle helped Carrefour achieve their strategic goals:

  • Enable innovation
  • Reallocate people, time, and money to high value initiatives
  • Remove dependence on Oracle

Forgues explains how the Rimini Street value proposition aligns with changing mindsets regarding software vendor support. He also credits Rimini Support for helping Carrefour gain flexibility, reinvest funds to transform its hypermarkets, and reduce database TCO by almost 70%.

Within months, Forgues reports “total satisfaction,” both financial and operational, with Rimini Street.

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Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

– Imre Szabo Group ICT Manager
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The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

– Jaewoong Jeong Executive Director, IT Business Division
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With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

– Ivan Widjaksono Head of Digital Transformation
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