Shigihara, the Head of IT at Kumagai Gumi Co., Ltd. discusses how switching to Rimini Street support for SAP has helped the general contractor save 50% on annual software support fees, including support for customizations.

Shigihara was able to extend the life of the enterprise ERP and invest the support savings into new iPhones and iPads for its construction sites. Shigihara describes a substantial improvement in support quality and responsiveness compared to the vendor, and recommends a move to Rimini Street as soon as possible.