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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    Enterprise software support, managed services and innovative Agentic AI ERP solutions
    See what we do
    • We help you…
      • Transform business processes with Agentic AI
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
      • Maximize value of existing ERP
      • Self-fund innovation in budget
      • Enable enterprise-wide AI & automation
      • Develop strategic IT roadmaps
      • Augment staff to fill tech skills gaps
      • See all objectives
    • Our unique approach
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        • Rimini Agentic UX™
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      • Agentic AI ERP solutions
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      • See all support and services
  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    See all software we support
    • Oracle
      • Oracle E-Business Suite
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      • See all Oracle
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      • See all SAP
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    • And more
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    • See all industries
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Contact us

Industry-Specific Software Support and Services

Leverage Rimini Street’s deep industry expertise to help maximize the full value and potential of your enterprise IT investments, transforming them into an innovation accelerator for your organization.

Learn what to expect Request a call
Industry-Specific Software Support and Services

Expert IT support for industries like yours

At Rimini Street, we understand every industry has its own unique set of challenges when it comes to achieving both growth and profitability. Our industry experts have been in your shoes — as former CIOs, CFOs, IT leaders, board members and consultants, even serving as heads of the user groups you belong to. Some are former clients of Rimini Street, selecting us as their preferred partner to get better support, reduce costs and fuel transformation. Now, they're here to help you do the same through industry-specific software support, managed services, consulting and more.   

Explore the verticals highlighted below, and learn how we help leaders self-fund innovation, drive greater operational efficiency, mitigate business risks and free up people, time and money for strategic initiatives. We also serve a broad spectrum of sectors, ranging from education and healthcare to professional services and technology, providing expert IT support for industries like yours. 

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Energy, utilities and resources
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Financial services
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Government
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Manufacturing
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Retail
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Telecom

Unlock value with industry-specific software support and more

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but achieving your growth and profitability goals — faster — by leveraging your existing, highly valuable systems. 

  • Enterprise software support 
  • Managed services 
  • Professional services 
  • Software security services 
  • Interoperability services 
  • Monitoring and health check services 
  • Custom support services 

Partner with the global leader of third-party support for Oracle, SAP, VMware and more. From customization fixes to tax, legal and regulatory updates, we help keep your systems running smoothly.

With Rimini Support™, you gain:

  • Dedicated Primary Support Engineer (PSE) backed by our patented AI tools and processes for fast issue resolution
  • <2-minute average response time for priority cases, 24/7/365
  • Immediate savings of up to 50% on annual support fees to fund innovation
Learn about Rimini Support

Liberate your team to focus on strategic projects by offloading day-to-day software management. Our team can effectively eliminate ticket backlogs, fill skills gaps and help improve system performance for greater stability.

With Rimini Manage™, you gain:

  • Access to 800+ engineering experts with in-depth enterprise software knowledge
  • Unlimited ticketing model at a fixed price for better financial control
  • Root cause analysis to address recurring issues once and for all
Learn about Rimini Manage

Get world-class consulting and project delivery services to help maximize existing investments and accelerate innovation. Our team has completed thousands of projects — from SSO development to process automation.

With Rimini Consult™, you gain:

  • Vendor-agnostic IT roadmap and strategy development to help achieve business goals
  • Expert guidance on optimizing and transforming existing systems for increased ROI
  • Targeted application enhancements for security, interoperability and more
Learn about Rimini Consult

Strengthen your security posture and mitigate risk from cyber threats with proactive protection. Rimini Street's exclusive solutions serve to complement and continuously enhance your security strategy.

With Rimini Protect™, you gain:

  • Security solutions for applications, databases and more without code modification
  • Rapid protection against zero-day vulnerabilities in common weakness categories
  • Solutions that require no downtime, upgrades or operational disruptions
Learn about Rimini Protect

Add more capabilities and extend the useful life of existing systems by integrating new, best-fit technologies. By applying our proprietary and patented interoperability solutions, you can accelerate IT modernization without delay.

With Rimini Connect™, you gain:

  • Innovative solutions for browsers (patented), OS, Java and email servers
  • Easy implementation without regression testing, code changes or upgrades
  • Increased ROI of your existing enterprise software portfolio
Learn about Rimini Connect

Optimize performance and increase uptime of your ERP systems. Our proactive monitoring and health check solutions help identify and resolve issues before they turn critical to help ensure business continuity.

With Rimini Watch™, you gain:

  • Real-time dashboard for enhanced system monitoring and fast response
  • Powerful combination of tools, diagnostics and human expertise for better outcomes
  • Expert guidance on best practices for long-term system maintenance
Learn about Rimini Watch

Attain industry software support and services beyond Oracle, SAP and VMware. Request our team's skills and expertise to help run, manage, optimize and protect more of your enterprise portfolio.

With Rimini Custom™, you gain:

  • Proposal customized for your budget, timeline and desired scope of work
  • Expert orchestration of your systems to facilitate innovation
  • Consolidated services through one trusted partner for convenience and savings
Learn about Rimini Custom

Hear what our clients have to say

Chen Full
“

With Rimini Street, we have confidence that our SAP systems are in expert hands. That trust allows our team to focus on enabling the business rather than worrying about ERP support.”

Alex Chiu IT Manager Chen Full International 
Read story
Flexitech
“

The funds we saved, and the system stability achieved by moving to Rimini Street have empowered us to reinvest our people, time and money towards initiatives that put us at the forefront of innovation.”

Thierry Le Gouanvic CIO Flexitech
Read story
KleanNara
“

Rimini Street is quick and accurate, especially when working with customized code and complex systems. Issues that would have taken days to resolve with a traditional vendor are often resolved within hours with Rimini Street.”

Hongjun Jang Digital Experience Manager KleanNara
Read story
Cubic Corporation 
“

Rimini Street’s support helps create capacity for us to explore modernization, automation and AI initiatives across our broader application landscape, while maintaining SAP ECC as the stable core.”

Jack Lidington Director of Enterprise Applications Cubic Corporation
Read story
Ypê
“

At Ypê, we have several AI projects in works, but the Rimini Agentic UX™ project has outperformed them all in both speed and expectations. It only took one month from start to delivery, and helped us reduce our approval cycle by 60% and accelerate time-to-value. It’s a great win for our IT team.”

Geraldo Pereira CIO Ypê
Read story
SP Electricity North West
“

Instead of spending cycles on accessibility issues, our team is now focusing their efforts on value-add projects that deliver real ROI for our business.”

Martin Williams Problem and Knowledge Manager SP Electricity North West
Read story
Tidewater
“

Rimini Street has proven to be more than a trusted partner for our operations, and we continue to grow our footprint with them because we know it will translate to fast and lasting results for the business.”

Lee Johnson CIO Tidewater
Read story
KBS
“

By switching to Rimini Street, we have freed ourselves from the high costs of our traditional support model, allowing us to focus on key projects such as digital broadcasting technology innovation.”

Goo Yub Nah IT Director KBS
Read story
Watch Video
Idemitsu
“

Rimini Street’s expertise makes vendor-imposed end-of-support deadlines no longer a problem, giving us the ability to take full control over how we want to design our systems to best fit our vision.”

Takayoshi Sawai Deputy Director, Digital ICT Promotion Department Idemitsu
Read story
Suntory
“

Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”

Takuro Yamashita Assistant Manager, Suntory System Technology Suntory Group 
Read story
University of Melbourne
“

The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”

Daniel Buttigieg Director of Enterprise Technology University of Melbourne
Read story
OSG Corporation
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

Go Harada General Manager, Information Technology OSG Corporation
Read story
Chen Full
Flexitech
KleanNara
Cubic Corporation 
Ypê
SP Electricity North West
Tidewater
KBS
Idemitsu
Suntory
University of Melbourne
OSG Corporation

Additional resources

Manufacturers Gaining Efficiencies and Funding Transformation
eBook
Manufacturers Gaining Efficiencies and Funding Transformation

Learn how 7 manufacturers gained operational efficiencies and funded digital transformation with Rimini Street third-party support for enterprise software.

Read eBook
Self-Funded Modernization for U.S. Federal IT: Advancing Mission Outcomes without Expanding Budgets
Blog
Self-Funded Modernization for U.S. Federal IT: Advancing Mission Outcomes without Expanding Budgets
James Henderson
James Henderson
Regional CTO, NAMER East
3 min read

Federal agencies face growing pressure to strengthen cybersecurity, improve citizen services and adopt new digital capabilities while operating under flat or declining budgets. At the same time, they must maintain strict compliance, ensure system availability and protect mission-critical platforms that can’t afford disruption. This tension creates a fundamental challenge: How can federal agencies advance IT […]

Read Blog
Flexitech Chooses Rimini Street to Extend the Life of its SAP ECC, Accelerate Compliance and Fund Innovation
Press Release
Flexitech Chooses Rimini Street to Extend the Life of its SAP ECC, Accelerate Compliance and Fund Innovation

Rimini Support™ for SAP helps French brake parts manufacturer avoid unwanted move to RISE with SAP, strengthen security and compliance readiness and reinvest freed capital into R&D and modernization initiatives LAS VEGAS – March 3, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider […]

Read Press Release
KleanNara Partners with Rimini Street to Accelerate Digital Transformation
Press Release
KleanNara Partners with Rimini Street to Accelerate Digital Transformation

South Korea’s leading paper manufacturer cuts SAP ECC and Oracle Database maintenance costs with Rimini Support™, freeing up funds and team focus for AI-driven innovation and growth LAS VEGAS – February 25, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP […]

Read Press Release
Cubic Corporation Optimizes SAP Support with Rimini Street to Accelerate Modernization
Press Release
Cubic Corporation Optimizes SAP Support with Rimini Street to Accelerate Modernization

Adopting a composable ERP strategy with the support of Rimini Street, Cubic maintains SAP ECC as a stable core while pursuing modernization and automation initiatives across its broader application landscape — without the need for costly, disruptive upgrades LAS VEGAS – February 18, 2026 – Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI […]

Read Press Release
LF Chooses Rimini Street to Optimize ERP Support, Drive Innovation and Transform the Business
Press Release
LF Chooses Rimini Street to Optimize ERP Support, Drive Innovation and Transform the Business

Leading South Korean lifestyle brand turns to Rimini Support™ for its Oracle and SAP enterprise systems to achieve cost savings, improve quality and responsiveness and fund innovation LAS VEGAS – February 3, 2026 – Rimini Street, Inc., (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, […]

Read Press Release
Rimini Agentic UX™ Solution for Vendor Onboarding
Datasheet
Rimini Agentic UX™ Solution for Vendor Onboarding
Read Datasheet
SP Electricity North West Moves from Outages to Outstanding Performance with Rimini Street
Press Release
SP Electricity North West Moves from Outages to Outstanding Performance with Rimini Street

British energy provider reduces overhead costs and eliminates recurring SAP issues by leveraging Rimini Street’s deep ERP expertise and optimization solutions LAS VEGAS – Jan 06, 2025 – Rimini Street, Inc. (Nasdaq: RMNI), a global provider of end-to-end enterprise software support, managed services and Agentic AI ERP innovation solutions, and the leading third-party support provider […]

Read Press Release
The ROI of Saying No to ERP Upgrades
Blog
The ROI of Saying No to ERP Upgrades
Dion Rooney
Dion Rooney
VP, Industry Team & Retail Solutions
6 min read

How strategic decisions drive ERP operational efficiency and cost optimization What You’ve Been Told about ERP Upgrades — and What’s Missing from the Story For decades, ERP vendors have shaped the narrative around upgrades, promoting the idea that staying on the latest release is synonymous with innovation, security and progress. IT leaders have found that […]

Read Blog

Become the leader of your industry

Contact Rimini Street to learn how our global team of industry professionals and enterprise software engineers can deliver the end-to-end services and expert guidance you need for today’s needs and tomorrow’s vision.

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