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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
    See what we do
    • We help you…
      • Reduce software support costs
      • Avoid low-ROI upgrades/migrations
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      • Self-fund innovation in budget
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  • Software we support
    Mission-critical, expert support and services for the most popular enterprise software and database platforms
    • Oracle
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      • See all Oracle
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    • And more
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Contact us

Industry-Specific Software Support and Services

Leverage Rimini Street’s deep industry expertise to help maximize the full value and potential of your enterprise IT investments, transforming them into an innovation accelerator for your organization.

Learn what to expect Request a call
Industry-Specific Software Support and Services

Expert IT support for industries like yours

At Rimini Street, we understand every industry has its own unique set of challenges when it comes to achieving both growth and profitability. Our industry experts have been in your shoes — as former CIOs, CFOs, IT leaders, board members and consultants, even serving as heads of the user groups you belong to. Some are former clients of Rimini Street, selecting us as their preferred partner to get better support, reduce costs and fuel transformation. Now, they're here to help you do the same through industry-specific software support, managed services, consulting and more.   

Explore the verticals highlighted below, and learn how we help leaders self-fund innovation, drive greater operational efficiency, mitigate business risks and free up people, time and money for strategic initiatives. We also serve a broad spectrum of sectors, ranging from education and healthcare to professional services and technology, providing expert IT support for industries like yours. 

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Energy, utilities and resources
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Financial services
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Government
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Manufacturing
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Retail
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Telecom

Unlock value with industry-specific software support and more

As a global leader of end-to-end third-party enterprise software support, management and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but achieving your growth and profitability goals — faster — by leveraging your existing, highly valuable systems. 

  • Enterprise software support 
  • Managed services 
  • Professional services 
  • Software security services 
  • Interoperability services 
  • Monitoring and health check services 
  • Custom support services 

Partner with the global leader of third-party support for Oracle, SAP, VMware and more. From customization fixes to tax, legal and regulatory updates, we help keep your systems running smoothly.

With Rimini Support™, you gain:

  • Dedicated Primary Support Engineer (PSE) backed by our patented AI tools and processes for fast issue resolution
  • <2-minute average response time for priority cases, 24/7/365
  • Immediate savings of up to 50% on annual support fees to fund innovation
Learn about Rimini Support

Liberate your team to focus on strategic projects by offloading day-to-day software management. Our team can effectively eliminate ticket backlogs, fill skills gaps and help improve system performance for greater stability.

With Rimini Manage™, you gain:

  • Access to 800+ engineering experts with in-depth enterprise software knowledge
  • Unlimited ticketing model at a fixed price for better financial control
  • Root cause analysis to address recurring issues once and for all
Learn about Rimini Manage

Get world-class consulting and project delivery services to help maximize existing investments and accelerate innovation. Our team has completed thousands of projects — from SSO development to process automation.

With Rimini Consult™, you gain:

  • Vendor-agnostic IT roadmap and strategy development to help achieve business goals
  • Expert guidance on optimizing and transforming existing systems for increased ROI
  • Targeted application enhancements for security, interoperability and more
Learn about Rimini Consult

Strengthen your security posture and mitigate risk from cyber threats with proactive protection. Rimini Street's exclusive solutions serve to complement and continuously enhance your security strategy.

With Rimini Protect™, you gain:

  • Security solutions for applications, databases and more without code modification
  • Rapid protection against zero-day vulnerabilities in common weakness categories
  • Solutions that require no downtime, upgrades or operational disruptions
Learn about Rimini Protect

Add more capabilities and extend the useful life of existing systems by integrating new, best-fit technologies. By applying our proprietary and patented interoperability solutions, you can accelerate IT modernization without delay.

With Rimini Connect™, you gain:

  • Innovative solutions for browsers (patented), OS, Java and email servers
  • Easy implementation without regression testing, code changes or upgrades
  • Increased ROI of your existing enterprise software portfolio
Learn about Rimini Connect

Optimize performance and increase uptime of your ERP systems. Our proactive monitoring and health check solutions help identify and resolve issues before they turn critical to help ensure business continuity.

With Rimini Watch™, you gain:

  • Real-time dashboard for enhanced system monitoring and fast response
  • Powerful combination of tools, diagnostics and human expertise for better outcomes
  • Expert guidance on best practices for long-term system maintenance
Learn about Rimini Watch

Attain industry software support and services beyond Oracle, SAP and VMware. Request our team's skills and expertise to help run, manage, optimize and protect more of your enterprise portfolio.

With Rimini Custom™, you gain:

  • Proposal customized for your budget, timeline and desired scope of work
  • Expert orchestration of your systems to facilitate innovation
  • Consolidated services through one trusted partner for convenience and savings
Learn about Rimini Custom

Hear what our clients have to say

Suntory Partners with Rimini Street to Quickly Launch Innovative Wellness App
“

Most consulting firms tell you their timeframe. Rimini Street asked us for ours.”

Takuro Yamashita Assistant Manager, Suntory System Technology Suntory Group 
Read story
Watch video
University of Melbourne
“

The savings we’re achieving by moving to Rimini Street are enabling us to reinvest and refocus on developing new digital solutions and enhancing online access for our users.”

Daniel Buttigieg Director of Enterprise Technology University of Melbourne
Read story
OSG Corporation
“

By following our own roadmap with Rimini Street support, we’ve prioritized meaningful digital advancements over unnecessary updates.”

Go Harada General Manager, Information Technology OSG Corporation
Read story
Watch video
Federation University
“

It’s been stress-free. I can go home without worrying about whether my staff will be able to handle ongoing support. When we need support, I know we can rely on Rimini Street.”

Andrew Matheson Head of Operations and Automation Federation University
Read story
Apsen Farmacêutica’s Prescription for ERP Innovation: No Migration Required
“

We have assembled a strong internal team, which now has the capacity to rethink processes, suppliers and architecture in a strategic way. What began as a next-generation vision and a pilot has become a model for the entire company.”

Renan Santos CIO Apsen Farmacêutica
Read story
Technical Support for Oracle Helps Pan Ocean Navigate the Future
“

The technical support that Rimini Street provides for Oracle enables us to quickly resolve system issues and stay on top of the latest technology trends.”

Dong Hoon Park Head of IT Department Pan Ocean
Read story
SCEE Electrical Ltd
“

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”

Imre Szabo Group ICT Manager Southern Cross Electrical Engineering Limited ("SCEE Group")
Read story
Watch video
Bumhan Mecatec
“

The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”

Jaewoong Jeong Executive Director, IT Business Division Bumhan Group
Read story
GRP
“

With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”

Ivan Widjaksono Head of Digital Transformation GRP
Read story
Watch video
Mercury NZ
“

We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”

Tim Aynsley Head of Technology Mercury NZ
Read story
Standard Foods Corporation
“

My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”

Jerry Lee IT Director Standard Foods 
Read story
Korean Air
“

When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”

Cho Yeon-Jeong ERP IT Team, Manager Korean Air
Read story
Watch video
Suntory Partners with Rimini Street to Quickly Launch Innovative Wellness App
University of Melbourne
OSG Corporation
Federation University
Apsen Farmacêutica’s Prescription for ERP Innovation: No Migration Required
Technical Support for Oracle Helps Pan Ocean Navigate the Future
SCEE Electrical Ltd
Bumhan Mecatec
GRP
Mercury NZ
Standard Foods Corporation
Korean Air

Additional resources

Manufacturers Gaining Efficiencies and Funding Transformation
eBook
Manufacturers Gaining Efficiencies and Funding Transformation

Learn how 7 manufacturers gained operational efficiencies and funded digital transformation with Rimini Street third-party support for enterprise software.

Read eBook
Rimini Street Awarded U.S. GSA Multiple Award Schedule (MAS) for Oracle, SAP and VMware Support and Security Services
Press Release
Rimini Street Awarded U.S. GSA Multiple Award Schedule (MAS) for Oracle, SAP and VMware Support and Security Services

United States federal, state, local and tribal government can now procure Rimini Street’s ultra-responsive support and advanced security services directly from the U.S. GSA Schedule and immediately achieve up to 90% savings on total software support costs and securely extend the lifespan of software releases LAS VEGAS – August 14, 2025 – Rimini Street, Inc. […]

Read Press Release
How Manufacturers can Reinvest ERP Cost Savings for Growth
Datasheet
How Manufacturers can Reinvest ERP Cost Savings for Growth
Read Datasheet
Accelerate Digital Transformation with AI in Retail
Video
Accelerate Digital Transformation with AI in Retail
Watch Video
Fast-Track Innovation for Profitable Growth
Story
Fast-Track Innovation for Profitable Growth

How Telecom Companies Win with Rimini Street

Read Story
Accelerate Innovation for Sustainability and Growth
Story
Accelerate Innovation for Sustainability and Growth

How Energy, Utilities and Resources Organizations Win with Rimini Street

Read Story
Resilience in Action: How strategic manufacturers are finding opportunity in market volatility
Blog
Resilience in Action: How strategic manufacturers are finding opportunity in market volatility
Dion Rooney
Dion Rooney
VP, Retail Industry Solutions
3 min read

The manufacturing industry is experiencing the pain of shifting trade policies and economic uncertainty.  During a time when global systems are deeply intertwined, sudden tariff hikes are disrupting supply chains, increasing production costs and forcing companies to rethink sourcing strategies. Supplier delivery times have hit a two-year low due to companies reducing or halting shipments. […]

Read Blog
Accelerate Modernization & Sustain Growth
Story
Accelerate Modernization & Sustain Growth

How Manufacturers Win with Rimini Street

Read Story
Rimini Street in Manufacturing
Video
Rimini Street in Manufacturing
Watch Video

Become the leader of your industry

Contact Rimini Street to learn how our global team of industry professionals and enterprise software engineers can deliver the end-to-end services and expert guidance you need for today’s needs and tomorrow’s vision.

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