Expert support to drive operational efficiency for financial services organizations
Companies in the financial services industry are expanding their digital footprint, spending on cloud technology, data center evolution, and the digitalization of client experiences. Rimini Street independent, third-party support services and comprehensive support solutions replace software vendor support, creating considerable savings to invest in innovation.
Dramatically cut ERP application support costs
Most organizations in the financial services industry carry a sizable burden of IT operating costs, often stemming from maintaining layer upon layer of ERP systems, financial industry software, and customized code. They may also have a range of one-time regulatory fixes, fraud prevention, and cybersecurity applications. Increasing costs to maintain a complex IT landscape means less budget available for capital investment in new technology, driving a vicious cycle of increased operating costs and back office inefficiencies. Rimini Street clients save 50% on annual support fees and up to 90% on total application support costs, freeing up funds to enhance competitive advantage and fuel growth.
Invest software support savings in digital transformation
Today’s financial services digital agenda extends from customer experience and operational efficiency to big data and analytics. Advances in robotics and AI/ML offer opportunities to gain enhanced customer and market intelligence, to better respond to rapidly changing industry demands. Rimini Street third-party support for financial industry software enables clients to reallocate significant savings to digital transformation.
Regain control of the IT roadmap and budget
Rimini Street enterprise software solutions for applications and databases help financial services clients craft a Business-Driven IT roadmap rather than follow a software vendor-dictated roadmap. In doing so, they achieve substantial support savings, regain IT budget control, and have the flexibility to upgrade or migrate to a new platform when there is a clear ROI to do so. Helping clients contain costs and maximize the lifetime value of ERP systems are hallmarks of Rimini Street support.
Industry solutions
JD Edwards
Get personalized application support for JD Edwards
Oracle E-Business Suite
Receive ultra-responsive support for Oracle EBS financial industry software
SAP
Maintain the current stable and proven SAP implementation
Oracle Database
The one-stop shop for support for Oracle Database needs
Application Management Services (AMS) for Oracle
Optimize support and IT operations to simplify application support processes
Application Management Services (AMS) for SAP
Receive a variety of services for maintaining mission-critical SAP systems
Why Rimini Street
Rimini Street unified support solutions deliver tailored, comprehensive services that leverage a global support model to help drive business results. The Rimini Street mission to help clients extract the greatest possible value from their enterprise software has helped save over $8B to date.
Better model
Financial services industry organizations cannot afford disruption to mission critical systems. Rimini Street delivers ultra-responsive application and database support including value-added services at no additional cost, such as advisory services and fast Legislature-to-Live™ global tax, legal, and regulatory updates to reduce compliance risk.
Better people
Rimini Street unified services feature multiple levels of support, but a single source of accountability. A Primary Support Engineer (PSE) leads the way, backed by a global network of experts skilled in resolving the most complex software issues, including root cause analysis. Response time for critical issues is guaranteed in 10 minutes or less.
Better outcomes
Clients of Rimini Street Support Services no longer overspend on vendor support or squander precious IT time on unnecessary updates and upgrades. Instead, IT teams are free to work on more interesting, more impactful growth initiatives that support a Business-Driven Roadmap, while newly available funds can be directed to better meet market needs.
Featured clients
With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
– Ivan Widjaksono Head of Digital Transformation
We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
– Tim Aynsley Head of Technology
My team applauds the speed of Rimini Street support. It’s tremendously different than SAP support.”
– Jerry Lee IT Director
Additional resources
During times of disruption, companies within the Gulf Cooperation Council (GCC) countries that innovate and proactively invest in their own future can emerge stronger on the other side. How are CTOs and CIOs leading the charge to meet their 2022 objectives in a business landscape that included a global pandemic and economic and political uncertainty? What is the role — and priority — of technology in combating disruption for organisations with GCC countries? What are IT leaders’ feelings towards digital transformation and the cloud? What are their top IT initiatives for 2022? In this report sponsored by Rimini Street, Censuswide reveals results of its GCC region IT buyer sentiment survey covering industries including Telecoms, Financial Services, Oil and Gas, Retail, Manufacturing. They provide insights on those questions and more, including: What types of initiatives would IT leaders like to see more of in 2022? What initiatives would IT leaders like to cancel in 2022? What are the biggest challenges being faced when trying to meet digital transformation objectives? What are IT leaders’ plans, if any, for cloud migration? What % feel positively about their enterprise application vendor’s cloud offering? What % are looking to move to an open-source database? What % are dissatisfied with their enterprise application vendor support and why? Assess how your organisation stacks up — and your progress on digital transformation — by downloading the report today.
Street Wise
Where wisdom from decades of experience coupled with a passion for business and technology provide true IT thought leadership
Learn moreLet's start a conversation
Contact us to learn more.