Growth-focused support for Oracle software
Spending the bulk of your limited IT resources on Oracle support and upgrade cycles can delay investment in innovation and growth. That’s why thousands of global organizations have selected Rimini Street as their partner, driving greater value and reducing risk associated with upgrades and reimplementation.
Our end-to-end enterprise software support and innovation solutions focus on strengthening your security posture, resolving interoperability issues and helping to keep your Oracle system running smoothly and fully compliant for an additional 15 years.
With Rimini Street, you can harness the full power of your Oracle software and use the savings to fund digital transformation initiatives that provide a competitive advantage.
There’s great potential in your existing Oracle investment, and we can help you unlock it to fuel innovation.
Reduce Oracle support costs
Receive unmatched service
Achieve transformation faster
Maximize the ROI and potential of your Oracle investments
As a global leader of end-to-end enterprise third-party software support and innovation solutions, Rimini Street serves as a strategic IT partner for organizations like yours. Let us guide you on a path toward not only protecting and future-proofing your IT investment but helping you achieve your growth and profitability goals — faster — by leveraging your existing, highly valuable systems.
Get comprehensive maintenance and support for Oracle, no matter the product or release you’re running. From performance support to global tax, legal and regulatory updates, we help increase uptime and resolve issues.
What you can expect from Rimini Support for Oracle:
- Access to a Primary Support Engineer, backed by a team of Oracle experts
- Potential savings of up to 90% on total support costs for innovation investment
- Human-first expertise with AI service insight and automation
Let our global team of Oracle engineers handle daily management for increased productivity and cost-efficiency. We’ll address incidents, service requests and routine tasks, reducing the burden on your internal team.
What you can expect from Rimini Manage for Oracle:
- Flexible AMS models with a broad catalog of services
- Predictable billing for better financial planning
- Root cause analysis to prevent incident recurrence and improve stability
Get world-class professional services for Oracle, including security strategy and custom projects. Plus, navigate the complexity of Oracle licensing with help from our Global License and Advisory Services team.
What you can expect from Rimini Consult for Oracle:
- IT roadmap and strategy development based on your business goals
- Technology assessments with IT consultants for greater insight
- Flexible staff and skills augmentation to meet business demand
Apply a proactive approach to security for your unique software environment. Take advantage of solutions designed to improve your security posture and reduce risk exposure in an ever-changing threat landscape.
What you can expect from Rimini Protect for Oracle:
- Personalized hardening guidance for mitigating risk
- Zero-day advisories of reported vulnerabilities
- Subscription-based solutions, including implementation services
Extend the life of your current, stable Oracle release while updating the rest of your technology stack. Utilize our interoperability solutions to modernize your IT environment — no patching or upgrading required.
What you can expect from Rimini Connect for Oracle:
- Innovative solutions for browsers, operating systems, Java and email
- Simple, quick implementation without upgrades or migration
- Ability to connect the best-fit technologies to existing ERP for greater ROI
Ensure business continuity with proactive support for Oracle Database. Enlist the help of our experts to monitor your IT environment and keep it stable by identifying and addressing potential problems before they occur.
What you can expect from Rimini Watch for Oracle:
- Technical guidance on best practices for your internal team
- 24/7/365 process performance and execution monitoring for increased uptime
- Real-time dashboard with alerts and diagnostic metrics
Hear what our clients have to say
When we were migrating to AWS and upgrading our ERP, without Rimini Street, we wouldn’t have had the right care and it would have been a very difficult project.”
Rimini Street is the only partner that can support the Japanese market with the high-quality support and protection we need, at a price that aligns with our financial goals.”
Without Rimini Street, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”
Rimini Street delivers what they promise so that we can deliver quality and trust to our clients and end-users.”
We need nothing less than extraordinary support, and with the extraordinary support we get from Rimini Street, we can continue providing extraordinary support for our customers.”
Having support from Rimini ONE has greatly reduced the need for our team to provide after-hours support and enabled them to spend more time on strategic projects that add greater value for our customers. The partnership is definitely paying off dividends.”
Vendor software maintenance fees dominated our limited IT budget, but since switching to Rimini Support™ for Oracle EBS and Database, we have freed up savings to invest in digital innovation to make our company a leader in the new IT environment.”
We've been able to free up resources and time to invest in the development and introduction of new applications.”
There is a massive amount of technology involved, but the most important thing is how it impacts peoples’ lives.
It was refreshing to engage with a company that is really motivated and enthusiastic to go above and beyond to provide the needed support and help solve our problems.”
When we make a call to Rimini Support, someone we know answers the phone and starts dealing with the problem immediately.”
Every year, we’ve taken the money that we’ve saved by partnering with Rimini Street, and we’ve reinvested it in initiatives that propel our innovation and growth.”
Because we’ve had, and continue to have, such a positive support experience through Rimini Street for our PeopleSoft HCM software, the decision to add Oracle EBS support was much easier.”
Additional resources
Many Oracle JD Edwards customers share the same concerns: they are getting less new value from Oracle today than they received in the past, and are caught in an expensive cycle of paying Oracle nearly 22% of the license fee per year in maintenance costs — essentially repurchasing their existing legacy software every five years. What has greatly impacted many JDE licensees is Oracle having no new major release on its roadmap for either JD Edwards World or JD Edwards EnterpriseOne, and only extending full support for the latest releases — until April 2025 for World A9.4 and until December 2031 for EnterpriseOne 9.2.1 Rather than developing major new releases, Oracle has instituted a continuous release strategy through enterprise software updates (ESUs), which may or may not include valuable, new functionality for individual licensees. Implementing the ESUs can be expensive and labor-intensive, consuming even more critical enterprise resources that are needed for growth, and forcing painful funding tradeoffs. Fortunately, Oracle JD Edwards customers can skip the ESUs, save up to 90% on total software maintenance costs, and drive digital transformation with Rimini Street third-party support. In this e-book, you’ll meet five JDE licensees who regained control of their IT roadmaps by partnering with Rimini Street. They received comprehensive, engineer-led service and invested their significant support savings into strategic initiatives such as: improving efficiencies through the use of mobile hardware and applications developing advanced web portal capabilities for customers and consultants increasing funding for a subscription engine, a product data model, an HR system, and several e-commerce platforms reinvesting funds into business intelligence and master data platforms To learn more about how to stop paying excessive support fees and start funding innovation, read the eBook today. 1 JD Edwards Premier Support and Continuous Delivery FAQ
Oracle E-Business Suite (EBS) licensees in Europe want to optimize the value of and lifespan for their current releases. However, Oracle seemingly has another strategy – that might include forced upgrades and self-serving roadmaps. To find out how European licensees are handling their Oracle strategy, planning for the future, and implementing alternate strategies, Rimini Street partnered with IDG to survey hundreds of EBS customers across the globe in diverse industries. Download the survey report for data and insights on managing Oracle EBS to guide your strategy-building activities. The report includes: Five key takeaways from the survey results Strategies used by licensees to maximize ROI for EBS The role of cloud migration, AMS, and third-party support in alleviating EBS burdens Recommendations for your Oracle EBS roadmap
Infographic: Oracle EBS licensees’ challenges, strategies, and future plans. Cost and support quality are the top concerns, say Rimini Street 2020 survey results.
When Oracle announced a “cloud first” approach to new applications development, they left many JD Edwards customers questioning the future of their JDE applications and their customizations. Tune into this recurring webinar to get the latest news and best practices as you make decisions about your roadmap. This webinar will be important if your organization is: On JD Edwards EnterpriseOne and upgrading just to maintain support – or – no longer upgrading and therefore questioning the value for their ongoing maintenance dollar investments On JD Edwards World and feeling forced pressure to migrate to EnterpriseOne Any JDE customer evaluating a lock-in with Oracle Cloud as a rip-and-replace strategy Any JDE customer running the IBM Technology Foundation (a.k.a. Blue Stack) and deciding your next move. Jason Kotsaftis, Sr. Director, Product Marketing and Ray Grigsby, VP of Global JDE Service Delivery at Rimini Street provide real-world examples of how customers are deciding their next move and answer questions in this 30-minute session.Watch this webinar and get the answers you need to start innovating today!
Maximize the potential of your Oracle investment
Contact Rimini Street today to learn more about how our team can help stabilize and optimize your Oracle software to drive innovation.