Managed services that integrate human expertise and AI insights
With Rimini Manage™ for SAP, we can take on your day-to-day IT service management, reduce complexity, and help improve operational efficiency. We have deep expertise in complex applications such as SAP Business Suite and ECC. So we can manage and improve your existing environment, freeing up your IT team for higher-value innovation and cloud projects.
The benefits of Rimini Manage™ for SAP include:
- an always-on global network of senior-level software engineers
- human-first expertise empowered by AI service insight and automation
- reduced project backlogs and fast incident resolution
- root cause analysis to prevent incident recurrence
- an unlimited ticket model from a broad catalog of services
- the flexibility to fill IT skills gaps seamlessly
- predictable billing
Benefits of partnering with Rimini Street
Extend software life and ROI
Chart your roadmap
Innovate around existing systems
Attract and engage IT talent
Featured clients
With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”
– Jae-Hoon Jung Information Strategy Team Leader
With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
– Hubert Tsang CIO
In the long run, this has allowed us to prioritise our technology investments to drive an easier and more engaging customer experience.”
– Michael Howard Chief Operating Officer
Additional resources
For SAP ECC and S/4HANA customers, SAP is pushing hard on RISE with SAP. SAP leadership told their investors they want to convert their remaining ~€11 billion maintenance stream to RISE with SAP cloud revenue, which will be worth 2x-3x revenue for them.[1] Cloud and subscription-based contracts may be good for shareholders, but are they […]
If you’re running SAP ECC 6, your support clock is ticking—perhaps faster than you realize. Not to worry, you’ve got options and we can help. By now, just about every SAP customer knows that 2027 is the end date for ECC 6 mainstream maintenance support. But that’s only half the story. That’s because for half […]
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How can Rimini Support for SAP ECC and Business Suite help you meet your goals?