Managed services that integrate human expertise and AI insights
With Rimini Manage™ for SAP, we can take on your day-to-day IT service management, reduce complexity, and help improve operational efficiency. We have deep expertise in complex applications such as SAP Business Suite and ECC. So we can manage and improve your existing environment, freeing up your IT team for higher-value innovation and cloud projects.
The benefits of Rimini Manage™ for SAP include:
- an always-on global network of senior-level software engineers
- human-first expertise empowered by AI service insight and automation
- reduced project backlogs and fast incident resolution
- root cause analysis to prevent incident recurrence
- an unlimited ticket model from a broad catalog of services
- the flexibility to fill IT skills gaps seamlessly
- predictable billing
Benefits of partnering with Rimini Street
Extend software life and ROI
Chart your roadmap
Innovate around existing systems
Attract and engage IT talent
Featured clients
With Rimini Street, the scope of support covers our customizations and add-ons. We have experienced faster time to solution and no hesitation resolving issues with our customized environment.”
– Jae-Hoon Jung Information Strategy Team Leader
With SAP, it could take up to four hours to get a ticket response. With Rimini Street, if we have a P1 critical issue, they respond within 10 minutes. And Rimini Street covers our customizations that we used to have to pay for additional professional services to support.”
– Hubert Tsang CIO
As a result of the cost savings that we obtained by partnering with Rimini Street, we are able to invest in innovations that lead to business growth and at the same time ensure we remain competitive in the industry.
I was impressed by how professional and well-organized the onboarding process was. It was executed with care, high-quality of work, and commitment to our success. ”
Additional resources
As 2027 approaches, organizations face a pivotal moment in deciding how to modernize their technology landscape and in particular, their existing on-premise ERP systems and the associated business applications. The requests and requirements from senior business leaders for improvements in user experience, analytics and dashboards that provide real time glimpse into the business are now […]
A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]
If you’re running SAP ECC 6, your support clock is ticking—perhaps faster than you realize. Not to worry, you’ve got options and we can help. By now, just about every SAP customer knows that 2027 is the end date for ECC 6 mainstream maintenance support. But that’s only half the story. That’s because for half […]
Contrary to what SAP may want you to think, ECC to S/4HANA migration isn’t mandatory for your enterprise. In fact, independent support can extend your current ERP investment beyond SAP’s projected end of mainstream maintenance for ECC in 2027. I sat down with three of our SAP ERP experts to discuss the options businesses have. […]
The more SAP clarifies its cloud strategy, the murkier lies the future for those loyal customers on whose shoulders it built a leading ERP market share with on-premises solutions. The headline at IT Jungle succinctly summed up the one-two punch of recent SAP pronouncements: SAP Raises Costs, Slashes Innovation for On-Prem Software. The first blow […]
The end of September often comes abruptly for SAP customers struggling with the costs and restrictions inherent in the vendor’s support contracts. September 30, 2024 is the deadline for informing SAP that you are considering terminating those contracts for the coming calendar year. You can later choose to stay with SAP support, but if you […]
This blog was originally published in June 2023 and was updated in June 2024 What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things. “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]
As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely. We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]
Two years ago, SAP extended mainstream support for SAP ERP Central Component (ECC) by two years, from 2025 to 2027. That no doubt prompted sighs of relief for organizations unwilling to take on the pain and costs of migrating to S/4HANA. Now, those organizations and all SAP licensees have until the September 30 annual deadline to […]
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How can Rimini Support for SAP ECC and Business Suite help you meet your goals?