Software support for SAP Sybase designed to improve database performance and ROI
Improve your database availability, performance and ROI with Rimini Support™ for SAP ASE (Sybase). We support SAP ASE database in conjunction with support for other applications and databases, or as a standalone service.
We will fully support your SAP ASE database for 15+ more years from the time you switch to us, without expensive, unwanted upgrades, at a savings of up to 90% on your total current SAP ASE (Sybase) support costs, to help you fund innovation from your current IT budget.
Our global, 24/7/365 software support is led by Primary Support Engineers who average 15+ years of experience. We guarantee a 10-minute response time for critical P1 issues. And with Rimini Support, you benefit from integrated support for all of your databases and applications from one proven partner.
We go beyond the traditional break/fix support and provide:
- advanced support for both commercial and open-source databases, on-premises or in the cloud
- flexible support for any number of servers, from one to thousands
- scalable support for any data storage requirements, from small to up to 700TB
- performance support
- configuration support
savings on total SAP support costs
full-time staff engineers across 21 countries
in estimated total client savings since 2005
overall average client satisfaction rating
SAP Sybase managed services that optimize interoperability and fill IT skills gaps
With Rimini Manage™ for SAP, we manage your databases so your IT team can work on higher-value strategic initiatives. Our expert engineers understand SAP ASE’s interactions with SAP applications — and with other vendors’ applications — so we can deliver greater availability and an exceptional, responsive database management experience.
From mature SAP ASE instances to open-source, our database managed services can help you fill IT skills gaps, simplify operations, avoid costly upgrades, solve interoperability issues, and optimize your database environments.
Rimini Manage™ services include:
- database administration
- database security
- database infrastructure support
- database architecture
- problem diagnosis and troubleshooting
- incident management
- disaster recovery assistance
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Benefits of partnering with Rimini Street
Get higher ROI on your database
Get broad expertise
Attract and engage IT talent
Consider open-source databases
SAP ASE (Sybase) databases and technical components we support
The SAP ASE databases (collectively the former SAP Sybase family of database products) we support are: SAP Adaptive Server Enterprise (ASE), SAP SQL Anywhere, SAP IQ, and SAP Advantage DB Server. The technical components we support are:
SAP Replication Server
PowerDesigner
PowerBuilder
SAP IQ Client
SAP IQ Web Drivers
SAP IQ ODBC Driver
SAP IQ Cockpit
Rimini Street supports all SAP ASE (Sybase) database releases and editions.
Featured clients
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The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
– Jaewoong Jeong Executive Director, IT Business Division
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With Rimini Street fully supporting our SAP systems, my team can focus 100% on realizing our Industry 4.0 vision.”
– Ivan Widjaksono Head of Digital Transformation
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We were able to halve our SAP maintenance costs over a couple year period resulting in substantial savings.”
– Tim Aynsley Head of TechnologyRimini ONE™
Rimini Street delivers end-to-end solutions for SAP ASE database: integrated database support, application support, software security, managed services, and professional services.
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Additional resources
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A robust and reliable ERP is crucial for medium and large companies from all sectors to have a unified and secure view of data for management and for the company’s daily operations — especially regarding the execution of mission-critical tasks. In today’s business world, with technological evolution and the growing demand for flexibility and efficiency, […]
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This blog was originally published in June 2023 and was updated in June 2024 What Brazil-based Leonardo Gracioli loves most about his job as an SAP Database Guru for Rimini Street is the opportunity to learn new things. “I’m always looking for challenging tasks—something that makes me feel I’m learning something new,” he says. “SAP […]
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Modern composable ERP gives you the tools and flexibility you need to be true change agents in business.
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Rimini Street
As IT leaders look toward the future of their ERP system, they must decide whether to innovate at the edges of the current system or replace it completely. We’ve all seen those reality home renovation shows where a couple must decide whether to renovate their current home or buy a new one. If the place […]
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Hand SAP your software support cancellation notice before the September 30 SAP deadline and give yourself the gift of improved ERP support quality this year — and every year. 2020 was a unique year for all, as the world grappled with COVID-19 and the impact it had on personal and professional lives. The pandemic […]
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Even within normal circumstances, IT faces constant pressure to maintain performance, deliver new projects and drive innovation within a limited budget. However, in today’s times of economic downturn with a long and hard recovery being predicted, conserving cash takes on a criticality like never before. Mandatory IT budget cuts are and soon will be prevalent across the board. IT leaders must follow a structured approach to identify, evaluate and deliver cost-saving measures that still can deliver performance and needed innovation. In this webinar, Deepa Salem, Senior Product Marketing Director from Rimini Street, discuss some key insights from Gartner on how CIOs should respond to the mandatory IT budget cuts and how they can conserve cash while maintaining performance. This includes ideas on how to prioritize and roadmap major IT projects, as well as control IT operating expenses such as support and maintenance costs. We also hear from Eric Robinson, General Manager of SAP Services at Rimini Street and former CIO of Color Spot Nurseries, on his lessons learnt on responding to mandatory IT budget cuts.
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With SAP’s early success in two widely-publicized lawsuits involving Indirect Access, many SAP customers have been left feeling anxious as to how they would fare should they face an audit now that the legal precedent for non-compliance has been set. Reassurances from SAP CEO Bill McDermott at last year’s Sapphire Now conference did little to assuage those fears. SAP’s license model is complex, especially when it comes to allowing homegrown, web or third-party applications that access or manipulate SAP data…or users who get access to SAP data through other applications. Unfortunately, many CIOs think they are properly licensed and in compliance with their SAP software maintenance agreements…until they get the audit notifications. The speakers cover: Why Diageo lost the case and how the court ruling was decided How audits can be used to drive innovation and road map clarity (and why you should not be afraid of them) Who you should engage during the audit process so you make the right decisions every step of the way Dan Ashton, Sr. Director of Product Marketing at Rimini Street hosts this 30-minute discussion with Sebastian Schoofs, Executive Director at VOQUZ and Jeremy Sayler, Director of License Advisory Services at Rimini Street. This is the fastest way for you to learn the 5 ways to avoid surprises with SAP’s Indirect Access and control your destiny.
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For years, SAP has been a safe bet in enterprise resource planning systems. Today, SAP’s roadmap isn’t as straightforward. The potential risks of moving to SAP S/4HANA too quickly or shifting your ERP into SAP’s cloud products come with a price tag and risk that most CIOs may not be ready for. SAP is pushing S/4HANA hard with high-pressure tactics that include declaring an end of support for SAP ECC6*, the current mainstream implementation. This leaves customers with three options: 1) Stay put and wait for S/4HANA – continue paying a seemingly high yearly maintenance cost that may not deliver much in the way of enhancements, while trying to save up for an eventual move to S/4HANA 2) Commit to S/4HANA now – start your move right away, despite what many customers see as a huge cost of implementation and risk of disrupting business operations for little or no proven return on investment 3) The smarter strategy – move your maintenance to Rimini Street, reduce your annual maintenance costs by up to 90% and put that money towards your roadmap, regardless of your ultimate destination in. Join Pat Phelan, former Gartner Vice President of Research and now VP of Market Research for Rimini Street as she examines the pros and cons of each of these options. If your organization is currently using SAP’s Business Suite, you won’t want to miss this webinar. *On Feb. 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.
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Over the next few years, SAP customers will face difficult roadmap decisions, including a potentially costly “rip-and-replace” implementation of S/4HANA. With a published ECC 6 end-of-mainstream-support deadline*, SAP is investing more in their future applications which means customers may get minimal value for their current software maintenance fees. In this 30-minute webinar, learn about the five decisions that you need to consider before a move to SAP S/4HANA as well as what other SAP customers are doing today. Join Michael Louie, Director of Product Marketing for this informative session. Download this webinar today! *On Feb. 4, 2020, SAP had announced mainstream support for SAP Business Suite 7 until 2027.
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How can Rimini Support for SAP ASE (Sybase) database help you meet your goals?