Maximizing client outcomes through personalized, consultative services
Helping ensure client success drives Rimini Street to excel. Account Managers are key to the formula, delivering a world-class experience by maximizing client outcomes from Rimini Street services throughout the life of the relationship.
Account Managers have extensive experience and expertise in enterprise software and IT strategy. By understanding strategic goals through collaborative planning with client teams, Rimini Street Account Managers make recommendations to help clients achieve their business and technology objectives.
The value of strategic account management
Highly personalized, consultative services are included with Rimini Street account management at no additional charge. Account Managers will:
- Partner with clients on developing and navigating a business-driven roadmap
- Ensure clients derive full value from Rimini Street services
- Provide guidance and best practices for strategic decisions on issues such as interoperability, upgrades, cloud migration, digital transformation, analytics, mergers and acquisitions, and expansion plans.
Additional resources
Many leaders in the IT space are ‘switching to the cloud’ for their ERP applications suite. As a result of this changing ecosystem, many professionals are trying to strategize their move to streamline the process. Pat Phelan, former Gartner analyst and now Vice President-Market Research at Rimini Street, will share lessons learned and insights gained from over 25 years of working with IT leaders on how to move ERP into the cloud era without breaking the bank or introducing unmanageable risk.
IT teams are feeling the pressure to move everything to the cloud. IDC predicts that by 2023, digital transformation spending will account for half of IT budgets. The majority of that spend will go to cloud technologies. Cloud promises flexibility, elasticity, and cost savings — but only if you’re doing it for the right reasons guided by a business-first, not a cloud-for-cloud’s-sake, mentality. Before making the leap, especially with business-critical ERP systems, companies need a solid strategy. Rimini Street offers this ebook to look at the multiple elements of building a business-first cloud strategy that delivers maximum value and optimal performance. Topics covered include: Developing a Business-Driven IT Roadmap Avoiding common pitfalls of ERP in cloud Surviving the secondary effects of cloud moves Fast-tracking — without sabotaging — your cloud strategy
Rimini Street, Inc. (RMNI) is the leader in third-party enterprise software support and strategic services to organizations around the world.
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Modern composable ERP gives you the tools and flexibility you need to be true change agents in business.
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