Independent, Third Party Support Definition (in 1,000 Words or Less)
This blog was originally published in July 2020 and was updated in June 2024 Many organizations around the world are familiar with independent, third party support. Many others are not. Still others have some preconceived notions about what it is and how it helps. What is Third Party Support? A simple definition. Third party support […]
Four Challenges with ERP Vendor-led AI Roadmaps & How to Solve Them
Skeptical about AI promises from ERP vendors? Rightly so. We’ve uncovered four primary challenges with ERP vendor-led AI roadmaps. Here’s how to solve them. CIOs have a tough balance to strike: On one hand, they’re tasked with maintaining a large number of applications—research from Salesforce shows that in 2023 organizations were using 1,061 different applications—in […]
Three Steps Retail CIOs Should Take for AI-Ready IT
Retail IT leaders considering leveraging AI investments to potentially add more gold to the golden quarter should look before they leap. Start with these 3 need-to-knows for AI-ready IT that won’t leave you penniless. Artificial intelligence (AI) has long been a hot topic in retail but has now become a pivotal factor as retailers compete […]
Rethinking ERP Reimplementation in the Age of AI
You want to innovate with AI, but your ERP vendor mandates a cloud reimplementation, leaving your customizations and data behind? Instead, choose a better way to maximize potential, gain flexibility, and reduce risk; here’s how. Whether viewed from a lens of doom and gloom or hype and hope, the reality is that Artificial Intelligence (AI) […]
Street Wise Live: SAP
Let’s get to the point, get on track and get to business.
Navigating Five Generative AI Challenges for Financial Services
Financial services have used AI in cybersecurity & anti-fraud operations for years, but Generative AI presents a new set of challenges; here’s how successful IT leaders can navigate them. While AI isn’t new to financial services—most organizations use some form of AI to support their cybersecurity and anti-fraud operations—the U.S. Department of the Treasury reports […]
Your SAP Support Clock May Be Ticking Faster Than You Think
If you’re running SAP ECC 6, your support clock is ticking—perhaps faster than you realize. Not to worry, you’ve got options and we can help. By now, just about every SAP customer knows that 2027 is the end date for ECC 6 mainstream maintenance support. But that’s only half the story. That’s because for half […]
Five Strategies for Navigating IT Black Swan Events
How can IT leaders better manage unpredictable, consequential events? Start with these five strategies drawn from Nassim Nicholas Taleb’s The Black Swan. In his influential book, The Black Swan: The Impact of the Highly Improbable, author Nassim Nicholas Taleb introduces the concept of Black Swan events—highly improbable occurrences with massive impacts. These events, by their […]
Three Ways CIOs Must Rethink Cloud ROI
While cloud workloads will continue to grow, savvy tech leaders must take a step back and evaluate the true ROI of moving to the cloud. Here’s three ways to get started. If there’s one habit CIOs should consider adopting, it’s a commitment to take a critical look at their cloud Return On Investment (ROI). Over […]