Third-party support for Hyperion that extends the life of your IT investments
Your Hyperion EPM software is a strong asset for your business: stable, reliable, and customized just right for your operations. Keep it strong and extend the life of your software investment with Rimini Support™ for Hyperion.
We can secure and fully support your Oracle Hyperion software — including all customizations — for 15+ more years from the time you switch to us. And that’s with no need for unwanted and expensive enterprise performance management software upgrades or continuous innovation updates that can be required by software vendors to maintain full support. With Rimini Support, you’ll get significant savings that you can use to fund innovation from your existing IT budget.
Our 24/7/365 global, follow-the-sun support is led by Primary Support Engineers who average 20+ years of experience. And while we guarantee a response time of 10 minutes for critical P1 issues, our actual average response time is 2 minutes or less for P1 and P2 issues.
Our responsive, comprehensive support services for Hyperion can help you:
- achieve your strategic, operational, and financial goals
- reduce the TCO of your Oracle Hyperion EPM software
- automate and streamline business processes
- proactively secure your enterprise software ecosystem
- deliver exceptional customer experiences
savings on total support costs
in estimated total client savings since 2005
average response time for P1 and P2 issues
overall average client satisfaction rating
Managed services that prevent incident recurrence and reduce project backlogs
With Rimini Manage™ for Oracle, you can reassign your IT team to digital transformation and cloud initiatives while we manage day-to-day activities and performance improvements for your existing environment. Our Hyperion experts can help reduce complexity, fill IT skills gaps, manage your applications, and improve your operational performance.
The benefits of Rimini Manage™ for Oracle include:
- an unlimited ticket model from a broad catalog of services
- an always-on global network of experienced software engineers
- human-first expertise empowered by AI service insight and automation
- fast incident resolution and reduced project backlogs
- predictable billing
- root cause analysis to prevent incident recurrence

Benefits of partnering with Rimini Street
Extend the life of your software
Stop overspending on Hyperion support
Innovate around existing systems
Attract and engage IT talent
Hyperion releases and components we support
Rimini Support for Hyperion includes all releases, databases, and components, such as:
Capital Asset Planning
Data Relationship Management
Essbase
Financial Close Management
Financial Data Quality Management
Financial Management
IBM Db2
Integrated Operational Planning
MS SQL Server
Oracle Database
Performance Scorecard
Planning
Profitability and Cost Management
SAP HANA Database
SAP Sybase Databases
Strategic Finance
Workforce Planning
Featured clients


The Rimini Street partnership has proven to be more than just a service agreement – it’s a strategic alliance”
– Eric Kamara General Manager of Platform Services

Rimini Street helps reduce wasted effort. By minimising friction and focusing on outcomes, I can channel my resources where they matter most.”
– Imre Szabo Group ICT Manager
The savings are phenomenal, and I give high marks to their proactive support model that addresses needs that we haven’t even explicitly mentioned. We give them a 5 out of 5 for client satisfaction.”
– Jaewoong Jeong Executive Director, IT Business DivisionRimini ONE™
Our end-to-end solutions for Hyperion deliver integrated application and database support, ERP security, managed services, and professional services from a single proven partner.

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We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.
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How can Rimini Support for Hyperion help you meet your goals?